Brandon Messer
Lincolnton,NC
Summary
As the current owner of Exterior Solution Pros, I excel in strategic planning and customer relations, significantly enhancing client retention and referrals. My leadership fostered a collaborative culture, driving efficiency and profitability. Skilled in negotiation and project management, I effectively increased profit margins while maintaining high-quality service standards.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Owner
Exterior Solution Pros
Lincolnton, NC
02.2018 - Current
- Managed day-to-day business operations.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Education
West Lincoln High School
Lincolnton, NC2019
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Project Management
- Strategic Planning
- Business marketing
- Negotiation
- Bidding processes
- Team Leadership
- Scheduling
- Goal Setting
Certification
Commercial multi engine with instrument add on
462 hours of total time
7 hours of multi engine time (BE-55)
352 pic time
290 XC time
107 night time
36 actual imc time
Timeline
Owner
Exterior Solution Pros
02.2018 - Current
West Lincoln High School