- Enjoy bass fishing and competing in tournaments
- Currently enjoying trying to master the art of smoking meats and poultry
Brandon M. Jones
Germantown
Summary
Dynamic individual with hands-on experience in the Iron and Steel industry with a talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
23
23
years of professional experience
Work History
Sales & Service Representative
Resco Products, Inc.
03.2011 - Current
- Performed on site sales calls in pursuit of new business opportunities
- Sales forecasting through Salesforce
- Outage planning and supervising while work is completed
- Involved with designing and installation of spray sights
- Ordering of parts and inventory
- Assisted customers with the installation of products pertaining to electric arc furnaces, steel ladles
- Worked with customers on a one to one basis in developing new pre cast designs for their manufacturing applications
- Delivered product demonstrations tailored to clients'' specific requirements, showcasing features that would benefit their businesses directly.
- Streamlined the sales process for increased efficiency, ensuring accurate record-keeping, timely follow-ups, and successful deal closures.
- Increased customer satisfaction by providing knowledgeable assistance and addressing their needs promptly.
- Built rapport with clients, resulting in a high rate of repeat business and positive feedback from satisfied customers.
- Developed personalized solutions for clients based on their unique challenges and goals, leading to higher conversion rates.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Service Technician
Koenig Equipment Incorporated
01.2009 - 03.2011
- Set-up of new equipment
- Engine diagnosis and overhaul including but not limited to fuel systems
- Air conditioning repair and charging
- Drive line repairs including clutches, transmissions and axles
- Installation of loaders and attachments
- Diagnose and repair of electrical and hydraulic systems
- Complete computer diagnostic for repair of machinery
- Explained diagnostic findings to customers and outlined repair or service options.
- Inspected equipment to diagnose operational issues.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.
Machine Operator Specialist
Deceuninck North America
04.2004 - 01.2009
- Operation of extrusion lines
- Quality checks using calipers and optical comparator
- Step-up line technician
- Set-up and start-up of different lines per order
- Performed preventive maintenance during down time
- Kept a daily log of production
- Training of new employees on operation of extrusion lines
- Worked as a Process Technician in developing new jobs
Service Technician
United Refractories
01.2002 - 12.2003
- Repaired pneumatic pumps
- Gunning of transfer ladles for the BOF
- Set-up of spray sights and gunning sights
- Responsible for inventory and ordering material as needed
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
- Inspected equipment to diagnose operational issues.
- Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
Education
Diploma - General Study
Madison High School
Middletown, Ohio06.1997
Certified - Service Advisor, Hydraulic Systems, Electrical Methods and Techniques
John Deere University
Columbus, Ohio02.2010
Certificate - Machine Trades
D. Russell Lee Career Center
Hamilton, Ohio06.1997
Skills
- Attentive to detail
- Multi-tasking ability
- Supervisory experience
- Strong work ethic
- Installation and repair
- Expert problem solving
- Product and service knowledge
- Troubleshooting skills
- Equipment operation
- Machinery maintenance
- Schematics interpretation
- Customer relationship building
Interests
Timeline
Sales & Service Representative
Resco Products, Inc.
03.2011 - Current
Service Technician
Koenig Equipment Incorporated
01.2009 - 03.2011
Machine Operator Specialist
Deceuninck North America
04.2004 - 01.2009
Service Technician
United Refractories
01.2002 - 12.2003
Certified - Service Advisor, Hydraulic Systems, Electrical Methods and Techniques
John Deere University
Certificate - Machine Trades
D. Russell Lee Career Center
Diploma - General Study
Madison High School
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