Efficient Shift Supervisor aiming to increase value of company through excellent leadership. Proudly offers talents in communication and organization. Outgoing and energetic individual familiar with various equipment operations.
Overview
15
15
years of professional experience
Work History
Shift Supervisor
Gildan Yarns
01.2015 - Current
Supervise a staff of 30+ People
Promote a safe work environment
manage safety, productivity, efficiency, clean, neat, acceptable working conditions
responsible for managing 45 work frames with a total of 27,000 units for yarn packages
keep accurate records for production and attendance
coach and counsel employees for satisfactory performance
Bistro Attendant
Courtyard By Marriott
01.2013 - 01.2015
Adhered to food service sanitation guidelines and standards.
Delivered top quality customer service while managing multiple tasks.
Demonstrated accurate cash handling and sales and managed cash debit and credit transactions.
Welcomed and thanked guests to demonstrate appreciation for patronage.
Answered customer inquiries in regard to nutritional information and menu offerings.
Maintained and clean and tidy dining area, including tables, outdoor patio and condiment stations.
Maintained dining and food service areas to maximize safety and cleanliness.
Prepare ingredients for cooking
monitor food quality
Shift Leader
SUBWAY®Restaurants
10.2008 - 08.2012
Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Delegated tasks to employees and monitored activities and task completion.
Checked orders for quality and completeness.
Educated customers about offerings, promotions and pricing to boost sales.
Complied with company safety procedures, policies and regulations to promote safe working environment.
Upheld company standards and compliance requirements for operations.
Trained new employees and delegated daily tasks and responsibilities.
Education
Associate of Science - Tourism And Travel Management
Kings College
Charlotte
12.2008
Skills
Strategic Planning
Positive Attitude
Verbal and Written Communication
Conflict Resolution
Customer Service Management
Staff Supervision
Team Collaboration and Leadership
Business Development
Operations Management
Inventory Control
Safety Understanding
Inventory Management
Timeline
Shift Supervisor
Gildan Yarns
01.2015 - Current
Bistro Attendant
Courtyard By Marriott
01.2013 - 01.2015
Shift Leader
SUBWAY®Restaurants
10.2008 - 08.2012
Associate of Science - Tourism And Travel Management