Summary
Overview
Work History
Education
Skills
Languages
Timeline
Additional Information
Generic

Brandon Navarro

Sacramento,CA

Summary

Knowledgeable Case Manager with a solid background in legal support and document management. Demonstrated success in assisting attorneys with case preparation—proven ability to manage caseloads and maintain confidentiality while compiling comprehensive legal documentation.

Overview

6
6
years of professional experience

Work History

Hearing Specialist: Case Manager

Nyman Turkish PC
06.2024 - Current
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
  • Responded to client inquiries, providing accurate legal advice and offering assistance.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Reduced attorney workload by reviewing incoming documents and summarizing the content for easy reference.

Busser/Food Runner/Server

Hilton
04.2022 - 11.2024
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Assisted servers in providing efficient service for improved guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.

City Carrier Assistant

USPS
01.2024 - 06.2024
  • Efficiently managed time and resources to ensure timely completion of route assignments while meeting delivery standards.
  • Adhered to safety protocols when handling hazardous materials or heavy packages in accordance with USPS guidelines.
  • Provided exceptional customer service by assisting customers with questions about postage rates, mailing regulations, and package guidelines.
  • Handled sensitive materials such as registered or certified mail with care, ensuring proper documentation and prompt delivery.
  • Safely operated postal vehicles for transportation of mail between facilities, adhering to traffic laws and regulations.
  • Navigated diverse weather conditions while carrying out deliveries on foot or via vehicle, maintaining professionalism at all times.

Doordash Driver

DoorDash
06.2020 - 04.2022
  • Delivered goods and products to customer on time and in excellent condition.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Enhanced customer satisfaction by delivering meals promptly and accurately.

Carl's Jr

Carl's Jr
06.2019 - 06.2020
  • My first job was in fast food. I worked during my senior year of high school. I worked the register and worked as a cook.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Education

Bachelor's degree - Criminal Justice

CSU Sacramento State
Sacramento, CA
12.2023

Skills

  • Customer relations
  • Expert problem solving
  • Documentation management
  • Management collaboration
  • Proficient in Adobe, Microsoft Word, Excel, Litify, and Prevail
  • Case management
  • Time management
  • Client advocacy

Languages

English
Spanish - Fluent

Timeline

Hearing Specialist: Case Manager

Nyman Turkish PC
06.2024 - Current

City Carrier Assistant

USPS
01.2024 - 06.2024

Busser/Food Runner/Server

Hilton
04.2022 - 11.2024

Doordash Driver

DoorDash
06.2020 - 04.2022

Carl's Jr

Carl's Jr
06.2019 - 06.2020

Bachelor's degree - Criminal Justice

CSU Sacramento State

Additional Information

I am a very fast learner and willing to take on any roles with the right training.

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