Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Brandon Ochoa

San Antonio

Summary

Results-driven professional with expertise in customer service and inventory control. Skilled in building relationships and enhancing team dynamics, consistently achieving sales targets while improving customer satisfaction. Thrives in fast-paced environments and focused on delivering operational efficiency.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

McDonalds
San Antonio
05.2021 - 09.2022
  • Handled customer service both in drive-thru and in main register.
  • Enhanced workplace efficiency by effectively communicating with team members and addressing customer needs.
  • Coordinated safe delivery of raw ingredients and essential items, ensuring timely availability for operations.
  • Executed overnight shelf stocking following store layout guidelines to optimize product placement.

Voluntary Worker

Julia-Yates Semmes Public Library
San Antonio
05.2022 - 08.2022
  • Engaged with volunteer prospects to identify personal goals and matched individuals with suitable organizations, fostering meaningful volunteer experiences.
  • Connected with individuals seeking assistance and coordinated referrals to relevant community services, enhancing access to support.
  • Coordinated referrals to community services by advocating for individual needs and addressing roadblocks.
  • Kept facilities organized, clean, and well-maintained to best meet program needs.
  • Communicated needs and issues to appropriate supervisors for administrative action.

Sales Associate

TJ Maxx
San Antonio
03.2020 - 11.2021
  • Cultivated relationships with peers and upper management to enhance collaboration and achieve team objectives.
  • Built trusting relationships with customers by making personal connections.
  • Assisted an average of 30 customers daily by efficiently responding to inquiries and locating products.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Facilitated smooth retail operations at TJX Companies through proactive support and teamwork.

Education

Some College - Civil Engineering

Texas A&M University Kingsville
Kingsville, TX
12-2026

High School Diploma -

Theodore Roosevelt High School
San Antonio, TX, US
03-2026

Skills

  • Customer service
  • Communication skills
  • Problem solving
  • Cash handling
  • Inventory control
  • Sales reporting
  • Retail loss prevention
  • Merchandising expertise
  • Organizational skills

Additional Information

PROUD MEMBER OF YOUR TEAM!

Timeline

Voluntary Worker

Julia-Yates Semmes Public Library
05.2022 - 08.2022

Customer Service Representative

McDonalds
05.2021 - 09.2022

Sales Associate

TJ Maxx
03.2020 - 11.2021

Some College - Civil Engineering

Texas A&M University Kingsville

High School Diploma -

Theodore Roosevelt High School
Brandon Ochoa