Results-driven professional with expertise in customer service and inventory control. Skilled in building relationships and enhancing team dynamics, consistently achieving sales targets while improving customer satisfaction. Thrives in fast-paced environments and focused on delivering operational efficiency.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
McDonalds
San Antonio
05.2021 - 09.2022
Handled customer service both in drive-thru and in main register.
Enhanced workplace efficiency by effectively communicating with team members and addressing customer needs.
Coordinated safe delivery of raw ingredients and essential items, ensuring timely availability for operations.
Executed overnight shelf stocking following store layout guidelines to optimize product placement.
Voluntary Worker
Julia-Yates Semmes Public Library
San Antonio
05.2022 - 08.2022
Engaged with volunteer prospects to identify personal goals and matched individuals with suitable organizations, fostering meaningful volunteer experiences.
Connected with individuals seeking assistance and coordinated referrals to relevant community services, enhancing access to support.
Coordinated referrals to community services by advocating for individual needs and addressing roadblocks.
Kept facilities organized, clean, and well-maintained to best meet program needs.
Communicated needs and issues to appropriate supervisors for administrative action.
Sales Associate
TJ Maxx
San Antonio
03.2020 - 11.2021
Cultivated relationships with peers and upper management to enhance collaboration and achieve team objectives.
Built trusting relationships with customers by making personal connections.
Assisted an average of 30 customers daily by efficiently responding to inquiries and locating products.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Facilitated smooth retail operations at TJX Companies through proactive support and teamwork.