Brandon Packard
Herriman,UT
Summary
Talented Sales Manager effective at multi-tasking and maintaining a friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving individual sales goals. Proficiently utilizes active listening to ensure proper care of clients as well as minimizing objections. Driven to apply a strong work ethic and motivational skills to achieve company goals, as well as employee and customer satisfaction.
Overview
10
10
years of professional experience
Work History
Car Sales Manager
Truck Ranch
American Fork, UT
02.2024 - Current
- Managed inventory control effectively by closely monitoring stock levels, coordinating timely vehicle purchases, and maintaining organized lot displays.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
- Exceeded monthly sales targets consistently by utilizing persuasive sales techniques and building rapport with potential buyers.
- Enhanced customer satisfaction by providing exceptional service, addressing concerns, and resolving issues promptly.
- Collaborated with finance department to secure competitive financing options for customers, resulting in increased sales.
- Mentored new sales staff members, guiding them through company procedures and product knowledge training.
- Negotiated purchase prices and explained sales, warranty, and optional products.
Notary Signing Agent
Self-Employed
06.2021 - 01.2024
- Maintained comprehensive understanding of digital fraud and electronic signature verification, keeping sensitive documents secure and verifying authenticity.
- Certified and attested power of attorney documents, acknowledgements and deeds.
- Followed proper protocol when notarizing documents, verifying signatures and dates for compliance.
- Checked client identification to maintain compliance with state legal requirements.
- Updated journal with names and dates for permanent record.
- Examined documents for accuracy, completion and compliance before notarizing.
Sales Manager
AT&T
12.2019 - 06.2021
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
Subaru Sales Consultant
McLaughlin Motors
08.2018 - 12.2019
- Generated consistent referrals and repeat business by providing exceptionally knowledgeable and friendly service
- Responded to and kept in contact with phone and online leads
- Offered comprehensive knowledge of vehicle operations and brand features
- Met customers on the lot and in the showroom to build rapport and provide a thorough product demonstration
- Maintained daily use of CRM tool to contact current leads
- Followed up with customers after the sale to ensure complete satisfaction with the vehicle and the dealership
- Effectively negotiated with customers to overcome objections and gain an agreement
Store Manager
Spring Mobile AT&T
06.2017 - 08.2018
- Counted cash drawers and made bank deposits
- Generated repeat business through exceptional customer service
- Increased profits through effective sales training and troubleshooting profit loss areas
- Interviewed job candidates and made staffing decisions
- Assigned work to team members based on company needs, personal strengths and job knowledge
- Responded to customer concerns with friendly and knowledgeable service
- Instructed staff on appropriately handling difficult and complicated sales
- Recruited, interviewed and hired individuals who would add value, dedication and knowledge to the sales team
Operations Manager
Estes Ranch
06.2016 - 06.2017
- Supervised a team of 1-2 crew foreman and 30 employees
- Demonstrated impeccable leadership skills through daily management of a crew of 30 employees
- Oversaw the harvest of squash and maintained quality control to ensure improved sales
- Managed the day-to-day tactical and long-term strategic activities within the business
- Established operational objectives and work plans and delegated assignments to subordinate managers
- Completed daily forklift safety checklists
- Moved pallets of merchandise using electric forklifts and electric pallets
- Unloaded and stacked materials by raising and lowering lifting devices
Education
High School Diploma - undefined
Los Banos High School
Los Banos2012
Skills
- Customer service-oriented
- Excellent communication skills
- Outstanding interpersonal skills
- Strong work ethic
- Friendly demeanor
- Approachable
- Dedicated team leader
- Excellent time management
- Strong deal closer
- Skilled multi-tasker
- Solution Selling
- Prospecting Skills
- Sales Presentations
- Networking
- Negotiation
- Closing Techniques
- Sales Strategy Development
Timeline
Car Sales Manager
Truck Ranch
02.2024 - Current
Notary Signing Agent
Self-Employed
06.2021 - 01.2024
Sales Manager
AT&T
12.2019 - 06.2021
Subaru Sales Consultant
McLaughlin Motors
08.2018 - 12.2019
Store Manager
Spring Mobile AT&T
06.2017 - 08.2018
Operations Manager
Estes Ranch
06.2016 - 06.2017
High School Diploma - undefined
Los Banos High School