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Brandon Paonessa
Gulfport
Summary
Dynamic entrepreneur with a proven track record in Watersports industry, excelling in customer service and sales negotiation. Successfully launched a jet ski rental business, demonstrating leadership and innovative problem-solving. Bilingual in Spanish, I thrive in fast-paced environments, ensuring customer satisfaction while optimizing operations. Able to execute a job with management/ownership's best interest in mind and connect with a variety of different personality types.
Overview
20
20
years of professional experience
Work History
Owner/Operator
Siesta Skis Jet Ski Rental
03.2020 - Current
- Started Jet Ski Rental Business from scratch, creating website, finding a lease with proper zoning, Secured Insurance policy in high-risk industry. Still in operation today as absentee owner.
- Customer interaction-focused business that requires fun, warm, and quickly relating to general public. Taking phone calls, closing deals, negotiating with customers, Managing transaction disputes, and upselling.
- Proven leadership qualities: Managing/ training employees and GM, Creating systems, Innovation, and evaluating performance.
- Managing and maintaining equipment/ inventory. Problem solving, mechanic, Tweaking systems to navigate rules/ regulations/ limitations.
Rental Manager
Siesta Key Watersports
04.2013 - 02.2020
- Managed fleet of 20 jet skis and 4 Rental Boats
- Instructed customers on how to safely use equipment, requires special licensing
- Resolved customer disputes to maintain positive relationships
- Fast-paced problem-solving, complicated time-sensitive decisions, creative solutions, and communication-based relationships
Various Service Industry Jobs
Door to Door Sales, Food Service, Restaraunt Staff, Maintenance, Delivery
06.2006 - 10.2012
- Intro jobs building well-rounded skills for workplace
- Corporate training, working for small business, working with departments, getting along with people of all types, and being part of a team
- Some solitary work that requires intrinsic motivation, pushing limits of patience, and physically exhausting work in sun all day
Education
Bachelor of Science - International Business
Eckerd College
St. Petersburg, FL05-2026
Skills
- Customer service skills
- Marketing skills
- Sales negotiation
- Proprietor mentality
- Intermediate Spanish
Interests
Timeline
Owner/Operator
Siesta Skis Jet Ski Rental
03.2020 - Current
Rental Manager
Siesta Key Watersports
04.2013 - 02.2020
Various Service Industry Jobs
Door to Door Sales, Food Service, Restaraunt Staff, Maintenance, Delivery
06.2006 - 10.2012
Bachelor of Science - International Business
Eckerd College