Sales Associate
May Jewelers
01.2019 - 09.2021
Hi, I’m
Jornalyn S. Patricio
Orangeburg,South Carolina
Summary
To secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
Work History
Love Jewelry & GiftsOrangeburg, SC
Owner/Operator
2020 - 2023 (3 education.years_Label)
Job overview
- Managed daily operations, ensuring smooth workflow and customer satisfaction.
- Developed and implemented marketing strategies to increase brand visibility and sales.
- Oversaw inventory management, optimizing stock levels and minimizing losses.
- Trained and mentored staff, fostering a collaborative team environment.
- Established vendor relationships to enhance product offerings and negotiate favorable terms.
- Implemented customer feedback systems to enhance service quality and product range.
- Analyzed sales data to identify growth opportunities and improve merchandising strategies.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Developed business plan, processes and procedures to provide superior Product or Service to customers.
- Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
- Assessed income and expenses and adapted plans to improve profit levels.
- Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.
- Contributed positively to the local community through involvement in various events or charitable organizations.
Arise Virtual Solutions Inc.Florida
Sales Representative / Ticketing
2019 - 2023 (4 education.years_Label)
Job overview
- Developed and maintained strong client relationships to enhance customer satisfaction and retention.
- Conducted product demonstrations and presentations to educate clients on features and benefits.
- Collaborated with cross-functional teams to streamline sales processes and improve service delivery.
- Analyzed market trends to identify new business opportunities and target potential customers effectively.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Exceeded sales targets through effective planning and goal setting.
- Utilized social media platforms to engage with potential customers and build brand awareness.
- Increased market penetration with introduction of innovative sales tactics.
May Jewelers
Sales Associate
01.2019 - 09.2021
Job overview
- Being a Sales Associate of a Jewelry company, I am responsible for using my knowledge of the company products like jewelries and accessories or services to connect with our daily consumers and to generate sales for my employer. My duties include developing sales pitches to sell our products, making professional personal interaction to our prospective customers and maintaining proper documentation of our sales like invoices.
- Welcoming and greeting customers on arrival
- Providing direct assistance to customers
- Attending to the customers unique shopping needs
- Promoting current sales
- Processing sales
- Handling customer complaints
- Processing newly received shipments
- Organizing and replenishing stock
- Informing customer about product details like specifications, cost and operations
- Executing all other department work as assigned
Education
PIMSAT CollegesDagupan City, Pangasinan, Philippines
BS Business Management
04.2004
Skills
Leadership
Teamwork
Time Flexibility
Trustworthy
Multi-tasking
Problem Solving
Customer Service Skills
Interpersonal Skills
Communication Skills
Confidence and Self-Assuredness
Physical Endurance
Mechanical recoveries
Timeline
PIMSAT Colleges
BS Business Management
Owner/Operator
Love Jewelry & Gifts
2020 - 2023 (3 education.years_Label)
Sales Representative / Ticketing
Arise Virtual Solutions Inc.
2019 - 2023 (4 education.years_Label)