Brandon Parker
Chaffee,MO
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Over 10 years of providing excellent customer service and devoted to give every customer a positive experience.
Overview
7
7
years of professional experience
Work History
Route Sales Representative
TLC Distributing
Jackson, MO
04.2021 - Current
- Develop and maintain relationships with current customers.
- Develop and implement strategies to increase sales volume.
- Organize deliveries according to customer needs.
- Load, unload, and deliver product in a timely manner.
- Restock shelves as needed in order to ensure adequate inventory levels for customers.
- Monitor stock levels on route trucks to ensure accuracy of inventory counts.
- Maintain an organized work space at all times.
- Utilize effective problem solving skills when resolving customer issues.
- Supply wide range of customers with key products in alignment with specified amounts and schedules.
Assistant Store Manager
Bollinger County Coop
Marble Hill, MO
11.2019 - 04.2021
- Coordinated with other departments to ensure smooth flow of operations.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
- Communicated regularly with customers to gain insights into their needs.
- Created reports on sales trends and inventory levels.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Managed the day-to-day operations of the store, including customer service, inventory management and scheduling feed/fertilizer deliveries.
- Coordinated with suppliers to secure product availability at competitive prices.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Assistant Store Manager
O’Reilly Automotive
Jackson, MO
08.2016 - 10.2019
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Oversaw daily cash handling procedures, prepared bank deposits, reconciling discrepancies as necessary.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Coached and developed store associates through formal and informal interactions.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Analyzed company training program reports, identified employees who needed further training, and ensured they had adequate time to complete training modules.
Education
Bachelor of Science - Agribusiness-Agriculture Industry
Southeast Missouri State University
Cape Girardeau, MO12-2016
Skills
- Requirements Analysis
- Territory Development
- Customer Engagement
- Client Relationships
- Inventory Control
- Computer Literacy
Affiliations
- Eagle Scout, Boy Scouts of America
- Vigil Honor, Order of the Arrow
- President, Cape Shrine Club - 2018
- Worshipful Master, Whitewater Lodge #417 AF & AM - 2020
- Cattle Rancher
References
References available upon request.
Timeline
Route Sales Representative
TLC Distributing
04.2021 - Current
Assistant Store Manager
Bollinger County Coop
11.2019 - 04.2021
Assistant Store Manager
O’Reilly Automotive
08.2016 - 10.2019
Bachelor of Science - Agribusiness-Agriculture Industry
Southeast Missouri State University
Similar Profiles
LOUISA ANALLALOUISA ANALLA
Call Center Representative at TLC Plumbing & Heating, TLCCall Center Representative at TLC Plumbing & Heating, TLC
Ashley BenavidesAshley Benavides
CSR at TLC Plumbing & Heating, TLCCSR at TLC Plumbing & Heating, TLC
Thomas MooreThomas Moore
Sales Representative at Intermountain Distributing - Watkins DistributingSales Representative at Intermountain Distributing - Watkins Distributing
Julie Van PeltJulie Van Pelt
Admissions Coordinator/Social Service Designee at Heartland Care and Rehab CenterAdmissions Coordinator/Social Service Designee at Heartland Care and Rehab Center
James HaneyJames Haney
Detective at Scott City Police DepartmentDetective at Scott City Police Department