Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
12
12
years of professional experience
Work History
Patient Liaison
Van Der Watt Prosthetics and Orthotics
05.2022 - Current
Engaged with patients to provide critical information.
Scheduling
Program and Insurance Education
Applied administrative knowledge and courtesy to explain procedures and services to patients.
Followed document protocols to safeguard confidentiality of patient records.
Organized patient records and database to facilitate information storage and retrieval.
Resolved customer complaints using established follow-up procedures.
Offered simple, clear explanations to help clients and families understand policies and procedures.
Founder/Owner
Carrot Dirt Organics
01.2014 - 03.2022
Concept creation and implementation
Hiring and Training
Business operations, data collection, and analysis
Catering and Event planning
Public speaking
Establishing and improving the business supply chain
Created organization's mission and vision statements for use by employees.
Secured sufficient funds to cover business obligations by tracking expenses and budgeting accurately.
Established and maintained strong relationships with customers, vendors and strategic partners.
Education
Bachelors of Science - Business Administration
University of Arkansas
Skills
Team Building
Time Management
Regulation Compliance
Thorough grasp of customer needs
Attentive listener
Knowledge Seeker
Ability to explain complex concepts in simple terms