To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Transportation Security Officer
Transportation Security Administration
08.2018 - Current
Utilized metal detectors, wands to perform thorough check of individuals
Used x-ray scanners to check luggage and carry-on items for unauthorized materials
Verified integrity and accuracy of photo ID's, tickets and passports prior to authorizing passage
Searched individuals and baggage for devices, weapons and other prohibited items
Upheld strong customer service standards while completing screenings
Manually searched carry-on or checked baggage containing suspect items such as weapons or liquids exceeding volume limits
Directed passengers clearly for quick movement through security screening process.
Student Nurse
North Shore University Hospital
01.2022 - 04.2022
Worked alongside experienced nursing professionals to learn new procedures
Delivered exceptional care to patients by helping with mobility and daily living requirements
Administered medications with nurses to 12 patients and monitored response to medications
Maintained comfort and safety of each patient through careful monitoring and knowledge application
Administered close patient care, checked vital signs and monitored telemetry.
Customer Service Representative
Gateway Group One
10.2017 - 10.2018
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Engaged customers to find amiable and appropriate solutions to transportation issues and conflicts.
Intern
Law Office Of Ronald P. Zinner
05.2017 - 08.2017
Interacted with telephone callers and answered questions about immigration attorneys' services.
Contributed to client case file preparation and verified inclusion of required documentation.
Sorted and organized files, spreadsheets, and reports.
Interacted with customers by phone, email, or in-person to provide information.
Handled office scheduling and made notes for deadlines, motions, and other important dates.
Scheduled appointments and conducted follow-up calls to clients.
Provided clerical support to company employees by copying, faxing, and filing documents.
Education
Bachelor of Science: Nursing, Anatomy and Physiology 1&2, Medical Surgical, Fundamentals, Health Assessment, Pharmacology 1&2 Mental Health -
Adelphi University
05.2026
Bachelor of Science: Criminal Justice, Intro to criminal justice, Corrections, Forensic science -
Johnson & Wales University
Miami, FL
08.2017
Skills
Communication
Customer Service
Time management
Teamwork
Collaboration
Power Point
Excel
Microsoft Office
Certification
Basic Life Support
Timeline
Student Nurse
North Shore University Hospital
01.2022 - 04.2022
Transportation Security Officer
Transportation Security Administration
08.2018 - Current
Customer Service Representative
Gateway Group One
10.2017 - 10.2018
Intern
Law Office Of Ronald P. Zinner
05.2017 - 08.2017
Bachelor of Science: Nursing, Anatomy and Physiology 1&2, Medical Surgical, Fundamentals, Health Assessment, Pharmacology 1&2 Mental Health -
Adelphi University
Bachelor of Science: Criminal Justice, Intro to criminal justice, Corrections, Forensic science -