Brandon Peres
Brownsville
Summary
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Lead Team Member
Little Caesars Pizza
Brownsville
05.2021 - Current
- Provided guidance and support to team members in the completion of their daily tasks.
- Prepared, monitored and reviewed store reports on a daily basis.
- Performed opening and closing duties including but not limited to counting cash drawers, balancing tills and preparing bank deposits.
- Conducted weekly inventory counts and restocked shelves as necessary.
- Ensured compliance with company policies and procedures.
- Maintained records of employee attendance, performance reviews and disciplinary actions taken if needed.
- Assisted with customer inquiries or complaints in a professional manner.
- Monitored store security systems to ensure safety of customers, staff members and property.
- Managed key holder responsibilities such as opening and closing the store, issuing keys to other personnel.
- Resolved conflicts between team members in an efficient manner.
- Reviewed sales figures on a regular basis to identify areas requiring improvement.
- Set goals for team members and provided feedback on performance against those objectives.
- Trained new hires on company policies and procedures as well as job-specific skills and techniques.
Education
High School Diploma -
Porter Early College High School
Brownsville, TX08-2023
Skills
- Mentoring abilities
- Mentoring
- Quality Improvement
- Documentation And Reporting
- Complex Problem-Solving
- Safety processes and procedures
- Flexible Schedule
- Issue Resolution
- Goal Setting
- Conflict Resolution
- Teamwork and Collaboration
- Team motivation
Timeline
Lead Team Member
Little Caesars Pizza
05.2021 - Current
High School Diploma -
Porter Early College High School