Brandon Peterson
Santa Rosa Beach,FL
Summary
Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.
Overview
6
6
years of professional experience
Work History
Server
The Grand Marlin
Panama City Beach, FL
02.2024 - 01.2025
- Ensured that each guest was served courteously, quickly, and efficiently.
- Cleaned tables and chairs to prepare dining area for next customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
Server Trainer
The Old Florida Fishouse
Santa Rosa Beach, FL
04.2020 - 09.2024
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Coached staff members on best practices for optimizing server performance levels.
- Educated waiters on menu, memorization strategies and how to convey information clearly.
Server
Mcguires Irish Pub
Destin, FL
03.2019 - 12.2020
- Cleaned tables and chairs to prepare dining area for next customers.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Education
GED -
Northwest Florida State College
Niceville, FL05-2020
Skills
- Team member support
- Hostess support
- Daily specials memorization
- Food inspection
- Order delivery practices
- Table resetting
- Strong work ethic
- Menu item recommendation
- Food and beverage pairings
- Sales techniques
- Price memorization
- Upselling techniques
- Professional appearance
- Food safety
- Positive and professional
- Dining customer service
- Team collaboration
- Guest engagement
- Memory retention
- Suggestive selling
- Exceptional customer service
Affiliations
I like fishing,kayaking,and going to any kind of animal retreat or event like Alaqua.
Timeline
Server
The Grand Marlin
02.2024 - 01.2025
Server Trainer
The Old Florida Fishouse
04.2020 - 09.2024
Server
Mcguires Irish Pub
03.2019 - 12.2020
GED -
Northwest Florida State College
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