Gabriella Sharpe
Boise,ID
Summary
I am a dedicated Customer Service professional skilled in delivering exceptional service while efficiently managing multiple tasks. My commitment is rooted in fostering strong professional relationships to drive business growth and optimize profitability. As a collaborative leader, I prioritize fostering teamwork among colleagues to cultivate an empowering work culture.
I specialize in actively engaging with customers to understand their needs and preferences. By listening attentively and communicating effectively, I provide tailored solutions that exceed expectations. My focus on addressing customer concerns builds trust and fosters long-lasting relationships, driving satisfaction and retention.
Overview
3
3
years of professional experience
Work History
Patient Service Representative
Saint Alphonsus Medical Center
04.2022 - Current
- Facilitated communication between patients and various departments and staff.
- Facilitated patient registration by accurately entering demographic and insurance information into electronic health record systems.
- Coordinated referrals efficiently between primary care providers and specialists, ensuring a seamless patient experience.
- Filed and maintained patient records in accordance with HIPAA regulations.
Teacher
Little Scholars Academy
01.2021 - 04.2022
- Modeled positive behavior and communication skills for students.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Improved student behavior by implementing effective classroom management strategies and establishing clear expectations for conduct.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Education
High School Diploma -
Columbia High School
Nampa, ID05.2021
Skills
- Records Management
- Patient Confidentiality and Data Security
- Documenting and Recording Information
- Calm and Effective Under Pressure
- Medical terminology knowledge
- Time Management Skills
- Punctual and Hardworking
Timeline
Patient Service Representative
Saint Alphonsus Medical Center
04.2022 - Current
Teacher
Little Scholars Academy
01.2021 - 04.2022
High School Diploma -
Columbia High School
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