Brandon Powell II
Augusta,GA
Summary
Dependable sales associate with experience providing efficient, high-quality customer service to customers. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, staff and management.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Sales Associate
Dicks Sporting Goods
10.2023 - Current
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
- Answered customer questions about sizing, accessories, and merchandise care.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Monitored customers for signs of security concerns and escalated issues to management.
Law Enforcement Explorer Cadet
Augusta State University
04.2022 - Current
- A joint venture between Richmond County Sheriff's Office, Augusta University Police Department, Richmond County Board of Education Police Department and exploring.org.
- To provide programs of training that educate young adults in the field of law enforcement. Explorer Post 121 will provide opportunities for service, practical experiences, competition and recreation to the youth of Richmond County.
- To prepare Explorers to become better citizens and community members through character development, physical fitness and good citizenship.
Retail Sales Associate
Old Navy Stores
11.2022 - 01.2023
- Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately.
- Handle customer interactions and potential issues/concerns courteously and professionally.
- Use basic information-gathering skills to solve problems.
- Offer style and outfit suggestions to customers, utilizing mannequins and displays for inspiration.
- Support sales floor, fitting room, check out, and back of house processes as required.
- Courteous and responsive to internal/external request.
- Exchange and verifies job related information to provide support.
Education
High School Diploma -
A.R. Johnson Magnet School
Augusta, GA 08.2020 - 05.2024
Skills
Problem-Solving
Affiliations
Law Enforcement Youth Explorer Program- Explorer Post 121
Certification
Richmond County Sheriff's Youth Citizens Academy
Timeline
Sales Associate
Dicks Sporting Goods
10.2023 - Current
Retail Sales Associate
Old Navy Stores
11.2022 - 01.2023
Richmond County Sheriff's Youth Citizens Academy
05-2022
Law Enforcement Explorer Cadet
Augusta State University
04.2022 - Current
High School Diploma -
A.R. Johnson Magnet School
08.2020 - 05.2024
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