Brandon Price
Long Beach,CA
Summary
As a seasoned Mortgage Loan Processor with a strong command of both conventional and government loan programs, I am eager to embark on a new career journey with a reputable financial institution that offers stability and a competitive environment. I bring a wealth of experience and expertise in streamlining the loan process to ensure efficient and compliant transactions, while also contributing to the institution's continued success and growth.
Overview
6
6
years of professional experience
Work History
Account Manager
Jet Mortgage
Santa Ana, CA
01.2024 - 10.2024
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of loans, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Proficient in MeridainLink
Senior Loan Processor
HomeSide Financial
04.2021 - 01.2022
- Managed an assigned pipeline of 30+ loans, including FHA/VA and Conventional loans
- Communicated with borrowers, colleagues, and clients with sensitivity, tact, and professionalism
- Reviewed and understood appraisals, AUS findings, title, and credit reports
- Made sound financial decisions by analyzing financial documents
- Proficient in Encompass Loan Operating System
Processing Manager
Sovereign Lending Group
11.2020 - 04.2021
- Led a team of 12 Senior Loan Processors, ensuring adherence to mortgage operations procedures
- Trained newly promoted/hired Senior Loan Processors
- Assisted Loan Officers and Managers with complex loan applications
- Conducted file audits to ensure satisfactory funding and post-closing audit results
Senior Loan Processor
Sovereign Lending Group
03.2019 - 11.2020
- Managed an assigned pipeline of 100+ loans, consistently funding an average of 60+ files monthly
- Handled FHA/VA and Conventional loans
- Maintained professional communication with borrowers, colleagues, and clients
- Proficient in Encompass Loan Operating System
Education
BA - Culinary Management
Art Institue of California LA
Los Angeles, CASkills
- Microsoft 365 Suite
- Loan Operating Systems
- Communication
- Problem-solving
Timeline
Account Manager
Jet Mortgage
01.2024 - 10.2024
Senior Loan Processor
HomeSide Financial
04.2021 - 01.2022
Processing Manager
Sovereign Lending Group
11.2020 - 04.2021
Senior Loan Processor
Sovereign Lending Group
03.2019 - 11.2020
BA - Culinary Management
Art Institue of California LA