Brandon Price
louisville
Summary
Dedicated professional with strong conflict resolution and communication skills. Experienced in fostering positive work environments and enhancing client satisfaction through effective problem-solving and crisis intervention.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Corporate Concierge Security
Goodwill Industries of Kentucky
Louisville, KY
05.2025 - Current
- Assisted in onboarding new team members, providing training on company policies and standards.
- Resolved client inquiries promptly, enhancing clients overall experience and satisfaction.
- Handled sensitive information discreetly, maintaining confidentiality while assisting with personal requests from clients.
- Fostered a positive work culture by mentoring new hires and sharing best practices within the team.
- Coordinated facility maintenance tasks efficiently, ensuring a clean and safe environment for employees and visitors at all times.
- Offered friendly and efficient service to clients, handled challenging situations with ease.
- Compiled detailed records of incidents, specifying exact dates and times for future reference.
- Evaluated and managed camera operations to enhance overall safety protocols within the facility.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
Adult Peer Support Specialist
Isaiah House
Louisville, KY
06.2024 - 04.2025
- Facilitated peer support groups, promoting healing and resilience among participants.
- Assisted clients in navigating community resources to enhance recovery opportunities.
- Developed individualized support plans, tailoring strategies to meet unique client needs.
- Provided crisis intervention, employing de-escalation techniques to ensure client safety.
- Served as a role model for clients, sharing personal experiences of recovery and resilience.
- Empowered clients by teaching effective problem-solving skills that they can apply in real-life situations.
Detox Technician
The Mens Healing Place
Louisville, KY
10.2022 - 04.2024
- Administered detox protocols to ensure patient safety and comfort.
- Monitored vital signs and reported changes to healthcare team.
- Assisted patients with daily activities, promoting engagement in recovery.
- Documented patient progress and maintained accurate health records.
- Educated patients on detoxification processes and coping strategies.
- Contributed to a safe and supportive environment for patients, assisting in crisis intervention and de-escalation techniques when necessary.
- Ensured compliance with facility policies and procedures by maintaining a clean, organized workspace and adhering to all safety guidelines.
Education
Associate of Science - Human Services
Indiana Wesleyan University
Marion, IN2027
GED -
Henry County High School
New Castle, KY08-2015
Skills
- Effective multitasking
- Time management expertise
- Exceptional communication
- Conflict resolution techniques
- Concierge services
- Strong work ethic
- Problem-solving
- Customer service
- Safety procedures
Certification
- OSHA 10 2026
- First aid certification 2025
- CPR certification
- Adult peer support certification
Timeline
Corporate Concierge Security
Goodwill Industries of Kentucky
05.2025 - Current
Adult Peer Support Specialist
Isaiah House
06.2024 - 04.2025
Detox Technician
The Mens Healing Place
10.2022 - 04.2024
Associate of Science - Human Services
Indiana Wesleyan University
GED -
Henry County High School