Brandon Radford
Seattle,WA
Summary
Dynamic Salesforce Developer with a proven track record at Columbia Distributing, adept at translating complex technical concepts for diverse stakeholders. Expert in Salesforce integration and public speaking, I led the development of scalable solutions, enhancing operational efficiency and stakeholder engagement through innovative problem-solving and mentorship.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Health Cloud & Service Cloud Salesforce Developer
archesys
Seattle, USA
11.2024 - Current
- Using advanced Apex (including @InvocableMethod annotation, callouts, and the Schedulable interface), SOQL, Flow automation, Salesforce Shield with Event Monitoring and Analytic Studio, Nebula Logger, Permission Sets and Permission Set Groups, Datadog, a Slack custom app with webhooks and IP whitelisting, OwnBackup, External/Named Credentials with Named Principals, and a custom Identity Provider, I designed and implemented an automated Apex exception reporting feature that captures both handled and unhandled site errors and routes detailed alerts to Slack channels. Scoped to conform to stringent government data retention requirements. Aligned with FedRAMP compliance at the app level and data level.
- Introduced GitFlow branching strategy: uses feature, develop, release, hotfix, and main branches to manage scheduled releases and parallel development streams, enhancing version control and release management.
- Salesforce onboarding documentation: tailored guides and checklists that helped new developers ramp up quickly and adhere to org-specific conventions and best practices.
- Led developer onboarding and GitHub pull request reviews, managed CI/CD deployments using GitHub Actions across feature release cycles, facilitated epics roadmapping and feature builds in Jira, coordinated initial production launches, and maintained sandbox environments including scheduled refreshes.
- Supported, maintained, implemented, and extended both inbound and outbound integrations between Salesforce and a Rails application using Salesforce Connect with external objects, External Client Apps leveraging OAuth 2.0 flows, Named and External Credentials configured with a Named Principal and Identity Provider, GraphQL, and REST API callouts.
- Prevented several custom solutions with associated technical debt from being created. Proposed ADRs and gained support to leverage existing products and architecture to meet stakeholder demands and requirements.
- POC for architectural decision making, end-to-end development, and oversight for design considerations posed by junior engineers.
- Work daily with Product Owners, Stakeholders, Salesforce Engineers, and PMs to translate needs into technical tickets that are scalable and leverage out-of-the-box solutions unless requirements clearly call for a custom solution.
- Architected and led end-to-end development of an Account Verification process leveraging Salesforce Service Cloud, Data Cloud, and OmniStudio. Employed Architectural Decision Records (ADRs) to support a hybrid low-code approach, and implemented comprehensive solutions using standard and custom objects, 15 Flows, Flexpages, page layouts, compact layouts, permission sets, OmniStudio DataRaptors, profiles, roles, reports, list views, record types, duplicate and matching rules, validation rules, conditional field rendering, extended Data Cloud namespace, Apex with invocable annotations/variables, SOQL, and queue management.
- Implemented Service Cloud functionality including case routing, queues, Web-to-Case, Email-to-Case, case escalation, case record types with dependent picklist values, permission sets, profiles, roles, conditional field rendering, validation rules, Flexipages, page layouts, Screen Flow, and integration with Genesys.
- Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
B2B Salesforce Developer (Full Stack)
COLUMBIA DISTRIBUTING
04.2022 - 11.2024
- Collaborate with business stakeholders, gathered requirements, translated, and implemented those needs into scalable solutions. Solid working knowledge of advanced APEX and SOQL using best practices.
- Custom APEX Email Reporting and Handling classes. Led investigations, troubleshooting, and solutioning full stack. Often collaborating with multiple departments to resolve and triage bugs/hotfixes.
- Solutioned and engineered Google Analytics using APEX, Aura Framework Both Lightning Component & Lightning Web Component, and SOQL to retrieve data from the database. Strong working knowledge Visualforce Pages/Components, Aura Components, and Lightning Web Components. Used efficient mapping and validation rules on three different objects to retrieve, update, and remove lookup relationships on objects. Created fields for mapping lookup relationships. Engineered JAVA (Apex framework) Bulk Triggers using SQL (SOQL framework) and custom objects on unrelated objects that are updated by MuleSoft using Bulk Data Load feature in Salesforce. Used SOAP APIs to sync MuleSoft integrations to update custom objects based on JSON response from MuleSoft.
- Often conducted administrative setup tasks such as managing users, security controls, data, managing and updating profiles, as well as designing custom objects, fields, picklists, and page layouts. Provided technical support for integrations with Salesforce, in-house systems, and third-party applications. Working experience with Apex (Java framework), Apex Test Classes, HTML/CSS, Visualforce, Flows, Lightning Web Components, SLDS Framework, SOQL (SQL Framework), SOSL (Salesforce Object Search Language), JSON requests and responses, REST/SOAP APIs, XML, jQuery, and JavaScript to implement various solutions.
- Created, updated, and maintained Triggers, Flows using Process Builder & Flow Builder, Validations, sObjects, field creation and visibility, profile permissions, permission sets, and page layouts. Leveraging Apex interfaces and annotations such as Queueable Apex, Batch Apex, Schedulable Apex, Test Annotation, Future Annotation, Triggers and Invocable Method Annotation to meet business requirements.
- Created and customized various Visualforce Email templates.
- Implemented UI Updates using Visualforce, HTML/CSS, Salesforce Lightning Design System (SLDS), Grid, Flexbox, Custom Labels, Static Resources and Bootstrap.
- Implemented Git Flow branching strategy on Azure DevOps.
Education
Communication and Media -
WASHINGTON STATE University
Seattle, WA03-2021
Skills
- Public speaking, presenting, and running org-wide demos
- Translate complex technical concepts into clear business language to align engineering and non-technical stakeholders
- Stakeholder engagement
- Leadership, mentorship, and training
- Time management
- Collaboration and collaborative problem solving
- Salesforce integration
- Customer focus
- Interpersonal skills
- Cross-functional collaboration
Certification
Platform Developer 1
Timeline
Health Cloud & Service Cloud Salesforce Developer
archesys
11.2024 - Current
B2B Salesforce Developer (Full Stack)
COLUMBIA DISTRIBUTING
04.2022 - 11.2024
Communication and Media -
WASHINGTON STATE University