Pierre Nero
DoorDash
Calumet City,IL
1
Certification
17
years of professional experience
Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members. Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.
Work History
Delivery Driver
4 Years 4 Months- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Fostered positive working relationships with regular customers.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Picked up and delivered packages to and from customer locations according to schedule, maintaining accurate inventory of packages and delivery records.
- Assessed customer drop-off locations to identify safest areas to leave packages, hiding packages behind pillars, beside furniture or beneath doormats to prevent theft.
- Handled packages carefully, observing indications on packaging of fragile contents and contents sensitive to variations in spatial orientation, keeping from turning upside-down.
- Left notifications of attempted deliveries for packages requiring signatures, alerting recipients of scheduled future attempts or store location holding package for pick-up.
- Completed on-time deliveries by choosing best and most efficient routes.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
Delivery Driver
5 Years 8 Months- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
Teardown Technician
2 Years 7 Months- Maintained quality assurance and customer satisfaction objectives.
- Executed diagnostics, troubleshooting and evaluations on all Transmissions.
- Organized work to meet demanding production goals.
- Completed job reports and logs immediately following service calls.
Dispatch Supervisor
4 Years 5 Months- Managed 3 dispatchers while leading and delegating job assignments, tracking project status, processing payroll and resolving issues to maximize productivity.
- Modernized communications systems to improve productivity, reliability and efficiency.
- Supervised team of 20 employees and provided training focused on maximizing overall performance.
- Maintained meticulous employee records to accurately track attendance and productivity.
Education
Associate of Science - Other
High School Diploma
Skills
Customer Relationships
Vehicle Cleaning and Maintenance
Efficiency and Time Management
Vehicle Inspection
Customer Service
Forklift Operation
Loading and Unloading
Traffic Laws and Regulations
Attention to Detail
Delivery Verification
Ability to Lift 50 Pounds
Accomplishments
- Maintained consistent and on-time delivery record with 95% of all orders arriving on time or ahead of schedule.
- Received 95 achievement awards at Amazon Flex in
- Delivered shipments to customers throughout Chicaholand region averaging over 100 miles daily.
Certification
- Warehousing & Distribution Specialist Certificate - 05/2018
Timeline
Delivery Driver
Amazon
06.2022 - CurrentRead More
Delivery Driver
DoorDash
02.2021 - CurrentRead More
Teardown Technician
Dynamic Manufacturing Inc
08.2018 - 03.2021Read More
Dispatch Supervisor
East Moline Laundry Services
06.2009 - 11.2013Read More
Carl Schurz High School
High School Diploma
Read More
Lake Land College
Associate of Science from Other
Read More