Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Brandon Roush

Miami

Summary

Results-focused professional with strength in leadership, technical and client management. Proactive leader with strengths in communication and collaboration. Proficient in leveraging team productivity and compliance knowledge to promote precise and proficient results. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

Overview

9
9
years of professional experience

Work History

Senior Account Executive

Assurant
09.2020 - Current
  • Manage and strengthen relationships with high-profile clients including lenders, managing general agents, software vendors, community operators, and manufacturers to drive retention and satisfaction.
  • Conduct annual business reviews with executive client teams and internal leadership, delivering insights on financial performance, risk, strategy, claims, and product alignment.
  • Lead cross-functional client implementations by partnering with internal IT, operations, Agile teams, and external stakeholders to ensure successful and timely project delivery.
  • Develop and execute risk mitigation strategies using custom reporting, SQL queries, and Excel-based analysis to identify trends and proactively collaborate with clients on resolution.

Supervisor - Legal/Compliance

Assurant
07.2019 - 09.2020
  • Partnered with internal departments to enhance operational efficiency across both production and administrative functions.
  • Worked closely with legal counsel and executives from multiple organizations on licensing and compliance projects.
  • Led the Client Licensing Representative team in onboarding and maintaining a wide range of clients, including T-Mobile, MetroPCS, Geico, and Conn’s.
  • Developed and implemented training programs aimed at skill enhancement and leadership development within the team.
  • Coordinated departmental town halls and numerous team meetings to align efforts and achieve organizational objectives.
  • Manage new employee training criteria and created standard operating procedures for all new hires.

Senior Client Licensing Representative

Assurant
03.2018 - 07.2019
  • Exhibited deep knowledge of products, establishing trust and respect with clients & key business contacts.
  • Train and mentor junior analysts on departmental procedures and functions.
  • Lead liaison between legal compliance and business leads.
  • Construct customized recommendations for all new clients as well as existing clients.

Data & Audit Support Analyst

Assurant
02.2016 - 03.2018
  • Established reporting criteria and standards to effectively maintain data integrity.
  • Assisted with design processes for comprehensive testing scenarios.
  • Liaised with other departments to foster efficiency and determine future reporting requirements.
  • Design, create, analyze and maintain complex reports used for budgeting, market conducts and departmental requests.

Education

BBA -

The University of Texas Rio Grande Valley
Edinburg, TX
05.2014

Skills

  • Supervisory experience
  • Expert knowledge of Microsoft Office
  • Excellent written and oral communication
  • Experience with Crystal reporting and Power BI
  • Client relationship management
  • Relationship building

Accomplishments

  • SQL Server 2016 Reporting Services for Report Writers
  • KANBAN Certification
  • Division 1 Student-Athlete
  • M&B Oaks Memorial Endowment

Timeline

Senior Account Executive

Assurant
09.2020 - Current

Supervisor - Legal/Compliance

Assurant
07.2019 - 09.2020

Senior Client Licensing Representative

Assurant
03.2018 - 07.2019

Data & Audit Support Analyst

Assurant
02.2016 - 03.2018

BBA -

The University of Texas Rio Grande Valley

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