Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
16
16
years of professional experience
Work History
Engineered Sales Technician
Midwest Alarm Company
10.2019 - Current
Kept detailed records of daily activities through online customer database.
Enhanced sales performance by demonstrating product features to prospective clients.
Conducted technical support for customers to increase satisfaction and loyalty.
Improved customer engagement by delivering informative presentations.
Assisted clients in troubleshooting product issues, leading to smoother resolutions.
Sales Associate
Huskerland Communications
05.2009 - Current
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Sales Technician
American Access Company
12.2017 - 10.2019
Coordinated closely with internal teams such as finance and logistics departments to ensure smooth order processing for all clients'' transactions.
Stayed updated on industry trends and competitor offerings, positioning our products as superior alternatives in the marketplace.
Negotiated favorable contracts that aligned with both company goals and client needs, achieving win-win outcomes.
Education
Graduate Certificate - Powerline Construction & Maintenance
Mitchell Technical College
Mitchell, SD
05-2014
Skills
Sales strategies
Pipeline building
Competitor research
Account development
Customer retention
Vendor sourcing
Product demonstrations
Technical sales
Product installation
Timeline
Engineered Sales Technician
Midwest Alarm Company
10.2019 - Current
Sales Technician
American Access Company
12.2017 - 10.2019
Sales Associate
Huskerland Communications
05.2009 - Current
Graduate Certificate - Powerline Construction & Maintenance
Mitchell Technical College
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