Brandon Shoppell
Mesa,AZ
Summary
- Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills.
- Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
- Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
- Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Restaurant Manager
Boca Taqueria
05.2023 - 11.2024
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
Assistant Restaurant Manager
Cafe Rio
08.2022 - 05.2023
- I had to create a respectful and efficient way to delegate work or just communicate on a basic level.
- My time here developed leadership skills I plan to use going forward as I didn’t have a single employee quit during my time as their boss.
- In this role I found myself giving a lot of advice I have given, skills I taught, and motivation from having me help them believe in theirselves as they attempt to reach goals they set.
Senior Server/Bartender
P. F. Chang's
06.2019 - 09.2021
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Bussed and reset tables to keep dining room and work areas clean.
- Managed food resources, memorized orders, and coordinated customer service.
- I was immediately hired by P. F. Chang’s as a server but worked my way to a point where
- I was the senior bartender and server. I was essentially a shift lead and this helped me develop a better understanding of how to sell myself to a customer while working for tips as a main source of income but also sell the company’s image in a positive light that is welcoming and comfortable.
- I left this job to take time off after the sudden and tragic passing of my father.
Education
Bachelor In Business Leadership - Business Leadership
University of Arizona Global Campus
Tucson, AZSkills
- Opening and closing procedures
- Training and mentoring
- Scheduling and labor control
- Budgeting and financial management
- Communication and active listening
- Conflict management
- Microsoft systems
- POS
- Telecommunication
Certification
- SHRM Learning System Participant – Society for Human Resource Management.
- Society for Human Resource Management Senior Certified Professional (SHRM-SCP) - Society for Human Resource Management.
- Society for Human Resource Management Certified Professional (SHRM-CP) - Society for Human Resource Management.
Timeline
Assistant Restaurant Manager
Boca Taqueria
05.2023 - 11.2024
Assistant Restaurant Manager
Cafe Rio
08.2022 - 05.2023
Senior Server/Bartender
P. F. Chang's
06.2019 - 09.2021
Bachelor In Business Leadership - Business Leadership
University of Arizona Global Campus