Websites
Skills
Summary
Work History
Education
Languages
Interests
Breif Overview
References
Education and Training
Generic

Brandon Silva-Reyes

Olathe,KS

Websites

Skills

  • Customer service
  • Sales strategies
  • Time management
  • Teamwork
  • Interpersonal skills
  • Adaptability and flexibility
  • Complex Problem-solving
  • Persuasion techniques
  • Strategic planning
  • Prospect relationship building
  • Mathematics proficiency
  • Service oriented
  • Adaptability and dependability

Summary

Great interest in providing customer satisfaction through my dedication, intellect, and work ethic. Possess a great, confident attitude that is necessary for customer persuasion and trust building. Detail orientation and reliability are my top attributes for any job, goal-oriented and teamwork and a driver for efficient work is my forte.

Work History

Warehouse Associate

Aldi Distribution Center
Olathe, KS
07.2025 - Current
  • Operated pallet tuggers to efficiently transport materials within warehouse.
  • Collaborated with team members to streamline order picking processes, enhancing productivity.
  • Implemented process improvements that reduced order fulfillment times significantly.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Consistently lifted materials weighing as much as [50] pounds.
  • Assisted in reducing product damage by properly handling and storing materials.
  • Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
  • Maintained clean, orderly work environment free of hazards.

Food Service Worker

First Watch Daytime Cafe
Olathe, KS
04.2022 - 06.2025
  • Ensured excellent customer interactions under high-pressure work shifts.
  • Focus on pushing new menu specials and drinks to customers to increase revenue by 85%.
  • Consistently upheld cleanliness standards in kitchen and dining spaces.
  • Delivered food orders promptly and accurately, based on guests' specifications.
  • Operated the cash register to process cash and credit card transactions, along with restaurant promotions.
  • Gained expertise to enhance team support and meet customer expectations, with an average of 99% satisfaction.
  • Performed opening and closing duties as assigned by management.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Replenished condiments at customer tables as needed.

Customer Service Representative

Home Depot
Olathe, KS
07.2021 - 04.2022
  • Collaborated with sales team members to stay current on inventory levels and resolve item issues.
  • Executed safe operational procedures for various equipment.
  • Strengthened team dynamics to improve operational effectiveness.
  • Tested software systems to identify inefficiencies.
  • Engaged customers utilizing effective interpersonal skills.
  • Maintained composure and professionalism with difficult clients.
  • Executed various administrative duties involving document filing, database revisions and report creation.
  • Mentored junior team members and managed employee relationships.
  • Recognized potential for enhancing sales pipelines through targeted upselling strategies.
  • Excelled in exceeding daily credit card application goals.

Retail Sales Manager

Walmart
Olathe, KS
11.2020 - 07.2021
  • Cultivated a collaborative and inclusive work culture.
  • Delivered comprehensive training to staff on key aspects of products, effective sales methods, and adherence to customer service guidelines.
  • Led employees through the handling of multifaceted issues.
  • Prepared detailed reports on sales performance, inventory, and customer feedback for upper management.
  • Set ambitious objectives to drive employee performance.
  • Implemented strategies for better performance.

Education

Associate of Arts - Liberal Arts And Sciences

Johnson County Community College
Overland Park, KS
05-2024

Languages

English
Full Professional
Portuguese
Native/ Bilingual
Spanish
Native/ Bilingual

Interests

  • Backpacking and Hiking
  • Gym
  • I like working with my hands and fixing things
  • Food Tourism
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • I like trying new recipes and food trends

Breif Overview

  • Prioritize a healthy lifestyle
  • Open to working with new people of diverse backgrounds
  • Posses an open mindset for new ideas and solutions
  • Time management and accountability are some of my strong suits
  • Enjoy the outdoors and positive interactions with people
  • Emotionally Intelligent

References

References available upon request.

Education and Training

other

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