Brandon Smith
Denton,TX
Summary
Proven Case Manager with a track record at Adjacent Health Care Services, excelling in problem-solving and organization. Achieved significant improvements in case documentation accuracy and client satisfaction. Skilled in case management and multitasking, adept at enhancing service delivery and client independence through innovative strategies and effective communication.
Overview
11
11
years of professional experience
Work History
Case Manager
Adjacent Health Care Services
01.2014 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Day Hab Manager
Adjacent Health Care
05.2016 - 08.2019
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Home Lead/Direct Care
Same
01.2014 - 08.2016
- Managed daily operations of the facility, ensuring efficient use of resources and adherence to regulations.
- Supported clients during community outings, promoting independence while prioritizing safety precautions at all times.
- Established strong relationships with clients'' families, fostering open communication channels for collaborative decisionmaking.
- Enhanced client satisfaction by providing consistent and high-quality direct care services.
Education
GED -
GED
James Madison High SchoolSkills
- Problem-Solving
- Case Management
- Case Documentation
- Organization and Multitasking
Very fast learner, hard worker, good listener
Very responsible, whatever my boss wants me to do as it relates to the job, I will get the job done. I cook , I clean I am a people's person , I work well with others, but over all I respect other and take authority well.
Timeline
Day Hab Manager
Adjacent Health Care
05.2016 - 08.2019
Case Manager
Adjacent Health Care Services
01.2014 - Current
Home Lead/Direct Care
Same
01.2014 - 08.2016
GED -
GED