Brandon Stoudemire
Menzies Aviation/ G2
Melvindale
9
years of professional experience
Dynamic Ramp Agent with proven expertise at Delta Global Services, excelling in baggage handling and aircraft marshalling. Recognized for enhancing operational efficiency through innovative scheduling and process improvements, resulting in reduced turnaround times. Strong problem-solving skills and a commitment to safety ensure seamless ground support and exceptional customer service.
Work History
Ramp Agent
4 Years 8 Months- Executed loading and unloading of baggage and cargo, ensuring strict adherence to safety protocols.
- Operated ground support equipment, ensuring timely aircraft turnaround.
- Conducted pre-flight inspections of equipment to maintain operational readiness.
- Collaborated with team members to optimize workflow during peak hours.
- Assisted in training new ramp agents on safety procedures and operational standards.
- Monitored weather conditions to adapt workflows and enhance safety measures.
- Implemented process improvements that reduced turnaround times and increased efficiency.
- Coordinated communication between ground crew and flight operations for seamless service delivery.
Ramp Agent
2 Years 4 Months- Loaded and unloaded baggage and cargo while adhering to safety protocols.
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Supported maintenance teams with routine inspection tasks, identifying potential issues before they escalated into costly repairs.
Ramp Agent
4 Months- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Enhanced operational efficiency by conducting thorough pre-flight checks on aircraft for safe takeoffs and landings.
- Expedited boarding processes for passengers requiring assistance, providing courteous service while ensuring accessibility needs were met.
- Stocked aircraft cabins with necessary equipment and supplies.
- Ensured accurate inventory management through meticulous tracking of baggage movement between ramp areas and terminals.
- Improved customer satisfaction with prompt handling of passenger inquiries and concerns related to baggage and boarding procedures.
- Increased operational efficiency through introduction of more effective scheduling system for ground crew shifts.
Education
No Degree - Law
Skills
Problem-solving
Loading and unloading
Ramp service
Aircraft marshalling
Baggage handling
Safety procedures compliance
Aircraft tug operation
Safety procedures
Customer service
Marshaling aircraft
Ramp security
Team leadership
Crew assistance
Baggage tag checks
Load planning
Vehicle operation
Flexible schedule
Dependable and responsible
Ground support services
Freight handling
Cargo handling
Security awareness
Ground support equipment operation
Hazardous materials handling
Live cargo handling
Aircraft greeting
Equipment inspection
Timeline
Ramp Agent
Menzies Aviation/ G2
10.2021 - 06.2026Read More
Ramp Agent
Delta Global Services, DGS
09.2017 - 01.2020Read More
Ramp Agent
Simplicity USA
06.2017 - 10.2017Read More
Schoolcraft College
No Degree from Law
Read More