Brandon Tryon
Houston,TX
Summary
Accomplished Service Center Manager II at Valvoline Instant Oil, adept in staff training and development and inventory management. Excelled in elevating service standards through strategic staffing and performance monitoring, significantly enhancing customer satisfaction. Skilled in motivating teams and streamlining operations, demonstrating a strong blend of leadership and problem resolution abilities.
Overview
28
28
years of professional experience
Work History
Service Center Manager II
Valvoline Instant Oil
12.2020 - Current
- Scheduled daily service center employees and monitored performances.
- Implemented training systems for new employees on Service.
- Trained new staff members on company policies and center expectations.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
General Manager
Mister Lube Center
12.1998 - 12.2020
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Introduced new methods, practices, and systems to reduce turnaround time.
Stocker
Rice Food Markets
06.1996 - 10.1998
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Greeted customers and directed to requested products.
- Performed inventory control, such as counting, and stocking merchandise.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
Education
Ross Shaw Sterling
Houston, TX05.1998
Skills
- Staff Training and Development
- Payroll
- Inventory Management
- Quality Control
- Motivation
- Customer Service
- Problem Resolution
Timeline
Service Center Manager II
Valvoline Instant Oil
12.2020 - Current
General Manager
Mister Lube Center
12.1998 - 12.2020
Stocker
Rice Food Markets
06.1996 - 10.1998
Ross Shaw Sterling
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