Brandon Tulchinsky
Epping
Summary
Dynamic Parts Manager with a proven track record at Seacoast Powersports, enhancing inventory accuracy and customer satisfaction. Expert in inventory management and customer service, I spearheaded a department reorganization and implemented an advanced inventory system, significantly boosting efficiency. Skilled in fostering team productivity and leveraging problem-solving abilities to exceed targets.
Overview
12
12
years of professional experience
Work History
Parts Manager
Seacoast Powersports
09.2018 - Current
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
- Increased efficiency in the parts department by implementing an improved inventory management system.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Ordered parts for customers, repair shops, and service departments for use in [Type] equipment.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Parts Specialist
Plaistow Power Sports
05.2013 - 09.2018
- Served customers in-store and by telephone to answer questions and place orders.
- Assisted customers by responding to complaints and offering updates on back-ordered parts.
- Stocked and managed stock of parts.
- Issued parts to technicians to complete customers' repairs.
Education
High School Diploma -
Timberlane Reginal High School
Plaistow, NH06-2012
Skills
- Invoice processing
- Customer service
- Inventory management
- Ordering parts
- Stock management
- Improving customer satisfaction
- Returns processing
- Inventory restocking
- Purchasing strategies
- Customer relations
- Hardworking and reliable
- Problem-solving
Timeline
Parts Manager
Seacoast Powersports
09.2018 - Current
Parts Specialist
Plaistow Power Sports
05.2013 - 09.2018
High School Diploma -
Timberlane Reginal High School
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