Accomplished executive specializing in strategic planning and client relationship management. Proven ability to oversee project lifecycles and manage finances, resulting in increased market share and enhanced operational efficiency.
Overview
14
14
years of professional experience
Work History
President
Phoenix Renovations LLC
St. Louis, MO
02.2021 - Current
Manage residential & commercial renovation projects from inception to completion, ensuring client satisfaction and quality.
Oversee financial management, including budgeting and cost analysis for projects.
Manage all personnel including recruitment, hiring, training, performance evaluation, and termination.
Coordinate with contractors and suppliers to maintain project timelines and budgets.
Represent the organization at community events and public forums to promote its mission.
Executive Vice President
Consumer Adjustment Company, Inc.
Florissant, Missouri
09.2019 - 09.2020
Led transition strategy post-sale of Midwest Recovery Systems LLC, ensuring seamless integration across teams.
Managed client relationship conversions, aligning deliverables with client expectations to enhance satisfaction.
Directed CRM platform conversions to enhance operational efficiency.
Coordinated infrastructure and vendor transitions.
Coordinated employee transfers to new entity during organizational change, maintaining operational continuity.
Fulfilled 1 Year transitional agreement post-sale of Midwest Recovery Systems LLC.
President
Midwest Recovery Systems, LLC
St. Louis, MO
05.2012 - 09.2019
Developed and implemented a comprehensive business plan to launch the company.
Developed strategic initiatives that increased market share and supported revenue growth.
Developed and executed strategies for scaling the business domestically and internationally.
Established and maintained partnerships with key industry players to drive business growth.
Identified and pursued partnerships that expanded business reach.
Negotiated contracts with vendors and suppliers for optimal pricing structure.
Created and managed financial budgeting, forecasting, and reporting systems to ensure fiscal responsibility.
Monitored performance metrics to ensure quality standards were maintained.
Established policies and procedures for efficient workflow management.
Developed strategic initiatives that increased market share and supported revenue growth.
Established and nurtured strategic partnerships with key industry players to drive business growth.
Evaluated new technologies for potential application in the organization's processes.
Actively participated in industry events, conferences, and networking opportunities to enhance brand visibility and business growth.