Brandon Underwood
Miami,FL
Summary
Dedicated recruiter with a proven ability to exceed performance targets and develop strong client relationships. Skilled in managing high-volume placements and overseeing technician headcounts. Looking to grow in the recruiting field, with the long-term goal of transitioning into sales.
Overview
6
6
years of professional experience
Work History
Recruiter
Outsource
04.2024 - Current
- Consistently met company KPI standards, including 50+ daily candidate phone calls, submitting 1+ high-level candidate profiles weekly, conducting 5+ in-person interviews, and adding 15+ new candidates to the database weekly via Indeed or ZipRecruiter.
- Achieved a six-month milestone of $5,000 in weekly revenue spread in just four months by aligning client needs with qualified talent.
- Reached an all-time high of $8,526.45 in weekly revenue.
- Averaging a weekly revenue spread of $6,019.29 since September, exceeding the top 50% of company recruiter performance metrics.
- Currently managing a headcount of 37 technicians, placing them with various clients, and overseeing their performance.
Project Coordinator
Outsource
11.2021 - 12.2023
- Managed a team of 15 electrical engineers and coordinated nationwide infrared inspections and repairs for clients.
- Led weekly client meetings for high-profile clients, including Verizon, FedEx, and Bungee, addressing issues promptly and strengthening client relationships.
- Coordinated and facilitated on-site, webinar, and self-paced safety training courses, ensuring all training materials and schedules were updated.
Dispatcher
Comcast
07.2020 - 11.2021
- Managed technician job routing, achieving a 96.5% on-time arrival rate for all appointments.
- Consistently exceeded all four Comcast reporting metrics.
- Promoted to Router Level II, taking on routing responsibilities in high-demand cities like Houston.
Ryder Systems
Outsource
06.2018 - 01.2020
- Directed leasing truck repairs for a 700+ truck fleet, managing tech repair schedules and coordinating preventive maintenance appointments with clients.
- Managed a team of 20+ technicians, ensuring timely repairs and maintaining over 95% preventive maintenance compliance for the fleet.
- Oversaw inventory management, parts ordering, and invoicing.
Education
Bachelor of Arts - Business Management
Hope College
Holland, Michaigan12.2015
Timeline
Recruiter
Outsource
04.2024 - Current
Project Coordinator
Outsource
11.2021 - 12.2023
Dispatcher
Comcast
07.2020 - 11.2021
Ryder Systems
Outsource
06.2018 - 01.2020
Bachelor of Arts - Business Management
Hope College
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