Brandon Van
Corbin,Ky.
Summary
Hardworking employee enthusiastic about learning more about the sales representative field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Service Manager
Pepsi Cola Bottling Inc
12.2015 - Current
- Hired, trained and supervised team of service staff members to meet business goals.
- Resolved customer complaints in professional and timely manner.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Ordered parts for customers, repair shops, and service departments for use in vending equipment.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Repair Technician
Pepsi Cola Bottling Inc
12.2005 - 12.2015
- Vending Delivery Technician.
- Vending Repair Technician.
- Scoreboard Service Technician.
- Inspected and tested, repaired and refurbished products for proper operation.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Completed all repair and maintenance activities promptly and to high quality standards.
- Maintained inventory of repair supplies and ordered parts.
- Utilized variety of tools and diagnostic equipment to complete repairs.
- Repaired and tested electronic circuit boards, wiring and components.
Sales Route Driver
Pepsi Cola Bottling Inc
07.2003 - 12.2005
- Pepsi route salesman.
- Maintained up-to-date knowledge of products and services to address customer inquiries.
- Drove team revenue totals by bringing in top sales numbers.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Displayed products properly at customer sites and according to company specifications and policies.
- Immediately addressed problems with customers to promote speedy resolution.
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
Loading Crew
Pepsi Cola Bottling Inc
08.2001 - 07.2003
- Loaded trucks at night.
- Operated forklift.
- Parked trucks.
- Worked well with teammates and accepted coaching from management team.
- Assisted other team members to achieve goals.
Merchandiser
Pepsi Cola Bottling Inc
09.1999 - 08.2001
- Merchandised product.
- Verified products appeared at correct locations in proper quantities.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Maintained relationships with store managers.
- Updated pricing and signage to complete product displays and educate customers.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
Education
High School Diploma -
Corbin High School
Basic Electrical Course
Corbin Vocational School
Corbin, KYSkills
- Service Scheduling
- Customer Service Management
- Project Management
- Service and Parts Teams Management
- Billing and Accounting Support
- Mathematical Calculations
- Project Planning
- Spreadsheet Tracking
- Multitasking and Organization
- Product Management and Pricing
- Technological Knowledge
- Interpersonal Communication Skills
Accomplishments
- Supervised team of 13 staff members.
- Achieve Data tracking ability by introducing Service Fusion for tracking service call information.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Certification
- 10 Hour OSHA Certification
- Certified Forklift Trainer
- EPA 608 Universal Certification
- Class A CDL
Timeline
Service Manager
Pepsi Cola Bottling Inc
12.2015 - Current
Repair Technician
Pepsi Cola Bottling Inc
12.2005 - 12.2015
Sales Route Driver
Pepsi Cola Bottling Inc
07.2003 - 12.2005
Loading Crew
Pepsi Cola Bottling Inc
08.2001 - 07.2003
Merchandiser
Pepsi Cola Bottling Inc
09.1999 - 08.2001
High School Diploma -
Corbin High School
Basic Electrical Course
Corbin Vocational School
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