Brandon Victory
Magnolia,DE
Summary
Detail-oriented professional with a proven track record in retail operations and team leadership. Known for developing loyal customer bases and enhancing team skills to achieve store objectives and deliver exceptional customer experiences.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Dover Pools
Dover, DE
04.2019 - Current
- Effectively coordinated scheduling and staffing
- Managed vendor relationships, negotiating terms to maximize cost savings on supplies.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and meet store quota's.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Assistant Soccer Coach
Caesar Rodney School District
Camden, DE
04.2021 - 05.2022
- Developed practice plans to enhance player skills and team cohesion.
- Assisted head coach in strategizing game tactics and player positions.
- Organized team meetings to discuss goals, strategies, and progress updates.
Floor Associate
Fifer Orchards
Camden, DE
05.2019 - 12.2020
- Operated Point of Sale systems efficiently, ensuring accurate transactions and customer satisfaction.
- Assisted with daily inventory management and product restocking to maintain optimal stock levels.
Education
High School Diploma -
Caesar Rodney High School
Camden, DE06-2021
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Retail operations
- Customer relations
- Team building and leadership
- Attention to detail
Timeline
Assistant Soccer Coach
Caesar Rodney School District
04.2021 - 05.2022
Floor Associate
Fifer Orchards
05.2019 - 12.2020
Assistant Store Manager
Dover Pools
04.2019 - Current
High School Diploma -
Caesar Rodney High School