Brandon Weems
Texas Health Frisco
Prosper
1
Language
8
years of professional experience
Experienced Management Trainee successful at adapting to changing conditions and efficiently learning new processes. Performance-driven and responsible leader passionate about driving growth and improvements across the board. Brings disciplined approach to leadership and management.
Work History
Financial Counselor
1 Year 2 Months- Educate and counsel patients on insurance benefits, financial responsibilities, payment options, and available assistance programs, ensuring a compassionate and transparent financial experience.
- Provide accurate cost estimates, establish payment plans, and facilitate enrollment in financial assistance programs to help patients access needed care.
- Identify coverage gaps and financial barriers, proactively educating patients on available resources and solutions before services are rendered.
- Verify insurance eligibility and benefits and ensure pre-authorization requirements are completed prior to scheduled services to reduce delays in patient care.
- Assist patients with Medicaid applications, financial assistance requests, and public assistance programs, improving access to healthcare services and reducing financial burden.
- Collaborate with physicians, clinical teams, patient navigators, and revenue cycle partners to streamline financial clearance processes and support timely treatment.
- Serve as a trusted patient advocate, helping individuals navigate complex healthcare and insurance systems while promoting informed financial decision-making.
- Founded and lead two departmental councils focused on employee engagement, process improvement, and shared governance initiatives that support departmental and organizational goals.
- Drive council initiatives and facilitate collaboration between leadership and frontline staff to identify opportunities for operational improvement and employee development.
- Plan and coordinate staff engagement events, recognition programs, and team celebrations, fostering a positive workplace culture, strengthening morale, and enhancing employee retention.
- Lead meetings, projects, and committee activities, encouraging staff participation, elevating employee voices, and supporting continuous improvement across the department.
Access Service Representative II
3 Years 6 Months- Facilitated patient relations through check-in/out, scheduling, insurance verification, and answering phones to enhance overall patient experience. Arranges follow-up visits and referral appointments. Register patient demographics with accuracy. Accept payments for physician/clinic services according to established guidelines. Posts payments and enters charges into computer utilizing appropriate codes. Generate daily payment reports and verify cash drawer against report. Delivered accurate patient, medical, financial, and procedural information to patients and approved entities, ensuring clarity and compliance. Discusses financial arrangements with patients, as requested. Responds to routine escalated inquiries concerning services, hours of operation, etc. Resolved patient complaints promptly, fostering a supportive environment and improving patient satisfaction. Assists with medical records duties by pulling charts for scheduled and walk-in appointments, prescription refills and other requests. Trained and mentored junior staff.
- Managed patient access processes to ensure efficient scheduling and registration.
- Coordinated insurance verification and eligibility checks for incoming patients.
- Streamlined appointment workflows, enhancing overall patient experience and satisfaction.
Lab Assistant
1 Year- Manage a territory of Covid-19 Drive up locations and ensure all employees are properly trained and compliant with HIPPA. Work directly inside a clinical laboratory to accession and receive Pharmacogenomic samples, Covid-19 samples, Toxicology samples, and Genetic Cancer samples. Keep an ongoing relationship with account representatives and clients. Lead on all inventory projects that involved labeling and inputting all laboratory equipment, reagents, and consumables into a LIS. Work with billing and help with any insurance "feedbacks" and CPT codes. Knowledge of a variety of medications. Also find qualifying diagnostic codes in progress notes to add to patients appropriate test panel. Assist with website design and manage all social media platforms.
Project Sales Coordinator
2 Years- Schedule interior and exterior consultations and help with customer questions and concerns, keep track of install and PSE sales weekly, assist with customer complaints, look over customer quotes and contracts to ensure accuracy. Generate leads and sale credit promotions. Achievements: Five star customer star awards, safety team member
Education
Associates Degree Of Science
Bachelor's Of Organizational Leadership
High School Diploma
Skills
Epic Software
Customer Relations
Punctual
Innovative
Self Motivated
Detail Oriented
Cash flow management
Budget planning
Financial literacy
Attention to detail
Multitasking and organization
Relationship building and management
Language
English
Timeline
Financial Counselor
Texas Health Frisco
07.2025 - CurrentRead More
Access Service Representative II
Baylor Scott and White
01.2022 - 07.2025Read More
Lab Assistant
Omni Health Diagnostics
01.2021 - 01.2022Read More
Project Sales Coordinator
Lowes Home Improvement
01.2019 - 01.2021Read More
Collin College
Associates Degree Of Science
Read More
Texas Tech University
Bachelor's Of Organizational Leadership
Read More
Rains High School
High School Diploma
Read More