Brandon Wells
Wayne,MI
Summary
Insurance Producer with a strong focus on customer satisfaction, excellent communication and drive to meet goals. Ability to aid customers in finding their needs while also keeping them protected.
Overview
5
5
years of professional experience
Work History
Insurance Producer
Allstate
Westland, Michigan
11.2022 - Current
- Prepared accurate quotes for prospective clients based on their individual needs.
- Performed administrative tasks such as maintaining records, filing paperwork.
- Provided customer service by responding to inquiries, resolving complaints, and processing policy changes.
- Followed up with existing customers to ensure satisfaction and renewals of policies.
Installation Technician
AJ Danboise
Farmington Hills, Michigan
10.2021 - 11.2022
- Followed detailed instructions while installing new equipment in accordance with industry standards.
- Tested completed installations to verify functionality and compatibility with other devices.
- Assessed customer needs and recommended appropriate products or services.
Maintenance Technician
Robinaire Service Company
Wixom, Michigan
09.2020 - 10.2021
- Trained junior technicians on best practices for machine operation and repair.
- Tested repaired items to ensure functionality before returning them to customers.
- Communicated with vendors regarding supply orders and delivery timelines.
- Responded quickly to emergency calls from clients needing immediate assistance.
Education
Universal Technical Institute
Canton, MI11-2020
Some College (No Degree) - Business
Eastern Michigan University
Ypsilanti, MISkills
- Customer relationship management
- Policy administration
- Sales techniques
- Effective communication
- Conflict resolution
- Insurance products
Timeline
Insurance Producer
Allstate
11.2022 - Current
Installation Technician
AJ Danboise
10.2021 - 11.2022
Maintenance Technician
Robinaire Service Company
09.2020 - 10.2021
Universal Technical Institute
Some College (No Degree) - Business
Eastern Michigan University
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