Brandon Wenman
Green Bay,Wisconsin
Summary
Results-driven professional experienced in team-building, problem-solving and performance management. Well-versed in evaluating data, talent development and optimizing team skills. Strong communicator and attentive to detail with experience in coordinating projects and improvements.
Overview
20
20
years of professional experience
Work History
Property Claims Supervisor
Farmers Insurance Company
Green Bay, WI
08.2009 - Current
- Supervises team of individuals overseeing adjustment of homeowners claims.
- Participates directly in adjustment of complex claims up to $175,000.
- Responsible for hiring, training and development of claims professionals.
- Evaluates Claims Representative performance through analysis of business results, claims statistics, and conducting file audits.
- Manages claims expenses and oversight of budget.
- Promotes coordination of claims and marketing relationships with agents and business partners.
- Responsible for meeting desired quality and service objectives as well as increased claim handling efficiency.
Property Claims Specialist
Foremost Insurance Company
Grand Rapids, MI
03.2005 - 08.2009
- Investigates, determines liability, confirms coverage, establishes damages, and negotiates settlement of homeowner claims up to $75,000.
- Proficient with Xactimate and Symbility software to create estimates.
- Evaluate insurance policies and determine whether claims would receive approvals or denials.
- Collaborate with policyholders, claimants, agents, contractors, police and fire departments, special investigators and attorneys with investigating and processing claims.
- Delivered exceptional customer service to policyholders by communicating important information listening to issues.
- Regularly performed above peers exceeding expectations in service, quality and efficiency.
Sales Associate
Enzymatic Therapy
Green Bay, WI
09.2003 - 12.2005
- Responsible for driving sales of natural health and wellness products improving growth 15% in first year.
- Attended expos and conferences explaining benefits of products offered.
- Assisted with packaging, distribution and display of products at local retailers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
Education
Bachelor of Science - Human Biology
University of Wisconsin - Green Bay
Green Bay, WI06.2002
No Degree - Kinesiology
University of Minnesota - Twin Cities
Minneapolis, MN06.1999
Skills
- Oral and written communication
- Business Relationship Management
- Prioritizing and Planning
- Proactive and Focused
- Management of Financial Resources
- Data analysis
- Project Management
- Property Adjusting
- Staff Hiring & Training
- Xactimate & Symbility Estimating Software
Timeline
Property Claims Supervisor
Farmers Insurance Company
08.2009 - Current
Property Claims Specialist
Foremost Insurance Company
03.2005 - 08.2009
Sales Associate
Enzymatic Therapy
09.2003 - 12.2005
Bachelor of Science - Human Biology
University of Wisconsin - Green Bay
No Degree - Kinesiology
University of Minnesota - Twin Cities
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