Brandon Williams
Locust Grove,GA
Summary
Results-oriented Shift Manager with expertise in employee training, operational oversight, and food safety compliance. Skilled in scheduling, money handling, and team management, effectively optimizing workflow and prioritizing tasks to enhance efficiency and service quality.
Overview
4
4
years of professional experience
Work History
Shift Manager
Your Pie
Covington, Ga
09.2023 - Current
- Scheduled employee shifts to optimize labor costs and ensure adequate coverage.
- Trained new staff on customer service and food safety procedures.
- Monitored store operations for compliance with company policies and maintained high operational standards.
- Supported team members during busy shifts, enhancing operational efficiency.
- Worked with kitchen staff to keep food quality and presentation consistent.
Crew Member
McDonald's
Madison, GA
04.2022 - 08.2023
- Assisted customers with orders and provided excellent service at the counter.
- Coordinated with team members for timely order fulfillment during peak hours to enhance customer satisfaction.
- Trained new crew members on operational procedures and customer service standards to maintain consistent service quality.
- Ensured clean workstations and dining areas to provide a welcoming environment for customers.
- Prepared food items according to established recipes and safety standards.
Education
High School Diploma -
Alcovy High School
Covington Georgia 05-2023
Skills
- Food safety compliance
- Employee training
- Customer service
- Shift leadership
- Schedule optimization
- Scheduling efficiency
- Team coordination
- Customer issue resolution
- Regulatory adherence
- Analytical thinking and flexibility
- Adaptable availability
- Verbal and written communication
- Training and mentoring
Accomplishments
- Varsity football athlete
- Recognized for teamwork, Leadership, and Athletic Commitment
Timeline
Shift Manager
Your Pie
09.2023 - Current
Crew Member
McDonald's
04.2022 - 08.2023
High School Diploma -
Alcovy High School