Summary
Overview
Work History
Education
Skills
Timeline
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Brandon Wilson

Milwaukee,WI

Summary

Motivated, service-oriented Bartender with over 15 years high-volume restaurant experience. Extensive wine, beer and cocktail knowledge. Creative with developing new mixology recipes.

Overview

5
5
years of professional experience

Work History

Bartender/Manager

New Land Pharmacy
Milwaukee, WI
09.2023 - Current
  • Inspected bar area to ensure cleanliness and proper setup.
  • Monitored daily sales transactions to ensure accuracy.
  • Assisted in resolving customer complaints or issues quickly and courteously.
  • Promoted a safe working environment by adhering to safety regulations and policies.
  • Maintained up-to-date knowledge of current drink recipes and promotions.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.

Bartender/Server

Westin Hotel
Dallas, TX
09.2022 - 08.2023
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Resolved customer complaints in a professional manner.

Bar Manager

Merge Milwaukee
Milwaukee, WI
01.2019 - 09.2022
  • Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
  • Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
  • Developed drink recipes and menus to meet customer preferences while optimizing profitability.
  • Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
  • Negotiated purchase agreements with vendors to obtain best pricing on supplies.
  • Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.

Education

Bachelor of Science - Criminal Justice

University of Wisconsin - Milwaukee
Milwaukee, WI
05.2013

Skills

  • Payment Processing
  • Beverage Preparation
  • Responsible Alcohol Service
  • Service-Oriented Mindset
  • Staff Management
  • New Hire Training
  • Complex Problem-Solving
  • Customer Service
  • Order Management

Timeline

Bartender/Manager

New Land Pharmacy
09.2023 - Current

Bartender/Server

Westin Hotel
09.2022 - 08.2023

Bar Manager

Merge Milwaukee
01.2019 - 09.2022

Bachelor of Science - Criminal Justice

University of Wisconsin - Milwaukee

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Brandon Wilson