Brandon Wright
Dover,PA
Summary
Motivated individual eager to make contributions to achieve personal and company goals in a collaborative effort when necessary. Effective communication and interpersonal skills to help forge strong relationships with customers. Ability to pivot directions and prioritize efforts with urgency and accuracy.
Overview
13
13
years of professional experience
Work History
Account Specialist
York Wallcoverings
08.2016 - Current
- Reconciled customer accounts and identified discrepancies for further investigation.
- Liaised with sales, marketing and customer service teams to support smooth account management operations.
- Adhered to standards of quality and service as well as all compliance requirements.
- Set up new customer accounts and or updated existing profiles with latest information.
- Continually expanded knowledge of the company's product catalog
- Organized, maintained and updated product information amongst various customer platforms
Crew Member Team Leader
Burger King
01.2011 - 08.2016
- Maintained current knowledge of all team position requirements.
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Supervised team members and oversaw effective and efficient completion of job duties.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Distributed necessary tasks and duties during each shift.
Education
Bachelor of Science - Business Administration
York College of Pennsylvania
York, PA05.2016
Skills
- Analytical Thinking
- Detail-oriented
- Effective Communication
- Adaptability
- Due Diligence
- Collaboration
Timeline
Account Specialist
York Wallcoverings
08.2016 - Current
Crew Member Team Leader
Burger King
01.2011 - 08.2016
Bachelor of Science - Business Administration
York College of Pennsylvania
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