Brandon Xacan
Los Angeles,CA
Summary
Accomplished Assistant Manager with in-depth experience. Well-versed in sales, skilled at building relationships with both customers & employees, and strong leadership. Dedicated to providing every customer with exceptional experiences & overseeing processes with dynamic conditions while increasing efficiency and maximizing profits.
Overview
8
8
years of professional experience
Work History
Assistant Store Manager
Ross Dress for Less
12.2024 - 04.2026
- Led daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored team members to enhance customer service skills and operational efficiency.
- Oversaw inventory management, optimizing stock levels and reducing shrinkage rates.
- Developed staff schedules to meet store objectives while maintaining labor cost controls.
- Implemented visual merchandising standards to enhance product presentation and drive sales.
Store Protection Specialist
Ross, North Hollywood
03.2023 - 12.2024
- Provides a visible presence at the Store entrances/exits
- Maintaining a safe and secure environment for Associates and Customers
- Monitor entrances/exits as well as sales floor for potential theft by identifying suspicious behavior
- Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner.
Armed Patrol Officer
VP Protection, Los Angeles
09.2020 - 03.2023
- Driving Patrol Vehicle to different service locations
- Respond to service calls
- Writing daily reports. Taking photos of service locations
- Provide excellent customer service and ensure the security, safety and well-being of all personnel, visitors and premises.
Security Agent
AEGIS, Los Angeles
07.2018 - 11.2019
- Crowd control
- Notify supervisors and on-site staff of any irregularities, suspicious activities
- Remove wrongdoers or trespassers from the area.
- Submit reports of daily surveillance activity and important occurrences.
Education
Bachelor of Arts - Business
Los Angeles City College
Los Angeles, CA12-2026
Graphic Web Design Bachelor - undefined
The Art Institute of California
North Hollywood, CA11-2016
Skills
- Fluent In Both English And Spanish
- Customer Service
- Time Management
- Team Building And Leadership
Timeline
Assistant Store Manager
Ross Dress for Less
12.2024 - 04.2026
Store Protection Specialist
Ross, North Hollywood
03.2023 - 12.2024
Armed Patrol Officer
VP Protection, Los Angeles
09.2020 - 03.2023
Security Agent
AEGIS, Los Angeles
07.2018 - 11.2019
Graphic Web Design Bachelor - undefined
The Art Institute of California
Bachelor of Arts - Business
Los Angeles City College