Brandon C. Taylor
39 Pinhiero Circle, Novato,CA
Summary
A hard-working individual with superior attention to detail and a very professional mindset. I am dedicated to maintaining security and customer satisfaction while meeting the expectations of my employers.
Overview
6
6
years of professional experience
Work History
City Carrier
United States Postal Service
Novato, CA
05.2024 - Current
- Maintained safety standards while driving, resulting in zero accidents during work period.
- Delivered packages and mail to businesses and people in local area.
- Collaborated with fellow carriers to ensure consistent and on-time service quality across the city.
- Collected mail from letter boxes on specific routes both on foot and by vehicle.
- Handled important mail/packages such as Certified and Registered mail in a safe fashion.
Assistant Banker
Chase Bank
Novato, CA
10.2021 - 04.2024
- Balanced teller drawers and ATM cash.
- Resolved complex client issues by coordinating with relevant departments, ensuring timely resolution and customer satisfaction.
- Managed risk effectively by adhering to bank policies, procedures, and regulatory requirements during transactions to prevent losses.
- Monitored account activity and identified suspicious transactions, taking appropriate action to prevent fraud.
- Maintained friendly and professional customer interactions.
- Educated customers on online banking and mobile banking applications to make banking easier for them.
- Received mortgage, loan, and credit card bill payments, verifying payment dates and amounts due.
Sales Associate
Gap Factory
Novato, CA
10.2018 - 07.2023
- Organized racks and shelves to make sure store was proper, engaged customers kindly, and promote specific or new merchandise.
- Handled cash transactions efficiently
- Built relationships with customers to encourage repeat visits.
- Managed returns, exchanges, and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Assisted in training new staff members on company policies, product information, and sales techniques.
- Helped customers locate products and checked store system for merchandise at other stores across the bay area.
Barista
Starbucks
Novato, CA
11.2019 - 09.2020
- Cleaned counters, machines, utensils, and seating areas daily.
- Made and served café beverages with focus on speed, quality and consistency.
- Demonstrated expertise in various brewing techniques, ensuring each beverage was made quickly yet correctly
- Learned and memorized every menu item's beverage preparation
- Interacted with customers in a professional and kind manner
Education
Real Estate Licensee
02.2023
High School Diploma -
North Bay Christian Academy
Novato, CA06.2019
Skills
- Cash Handling
- Client Relations
- Strategic Planning
- Time Management
- Willing to Learn
Interests
Boxing
Study of Law
Timeline
City Carrier
United States Postal Service
05.2024 - Current
Assistant Banker
Chase Bank
10.2021 - 04.2024
Barista
Starbucks
11.2019 - 09.2020
Sales Associate
Gap Factory
10.2018 - 07.2023
Real Estate Licensee
High School Diploma -
North Bay Christian Academy