Brandonice Harding
Rialto,CA
Summary
Proven Medical Assistant with a track record of enhancing patient care coordination and streamlining scheduling . Skilled in EMR/EHR systems and HIPAA compliance, coupled with a strong ability to work collaboratively in fast-paced environments. Demonstrated success in improving patient satisfaction through effective communication and meticulous attention to detail.
Overview
10
10
years of professional experience
Work History
Medical Assistant
Skin Suite Rx
Chino, CA
01.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
Physical Therapy Aide
Transit Physical Therapy
San Bernardino, CA
12.2022 - 10.2023
- Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
- Optimized scheduling efficiency through coordination with administrative staff members, minimizing appointment conflicts for both therapists and patients.
- Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.
- Maintained strict compliance with HIPAA regulations, ensuring the privacy and confidentiality of sensitive patient information at all times.
- Maintained supply inventory by placing orders when supplies ran low.
- Recorded patient status in progress notes.
- Collaborated with other aides and therapists to develop innovative approaches to common therapy challenges, enhancing overall effectiveness.
Medical Assistant
Fontana Medical Weight Control
Fontana, CA
03.2014 - 12.2022
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Taught patients about medications, procedures, and care plan instructions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
Medical Assisting
American Career College
Ontario, CA02.2014
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- EMR / EHR
- Vital signs monitoring
- Direct Patient Care
- Reliable team player
- Maintaining confidentiality
- Appointment Setting
- Patient Care Coordination
Timeline
Medical Assistant
Skin Suite Rx
01.2024 - Current
Physical Therapy Aide
Transit Physical Therapy
12.2022 - 10.2023
Medical Assistant
Fontana Medical Weight Control
03.2014 - 12.2022
Medical Assisting
American Career College