Brandon Maurice Page
Foley,AL
Summary
Retail management professional with solid track record in optimizing store operations and delivering high-quality customer service. Proven ability to lead teams and adapt to changing business needs. Focused on driving sales and maintaining collaborative work environment.
Diligent with strong background in retail management. Successfully coordinated store operations and enhanced customer satisfaction. Demonstrated leadership in staff training and inventory management.
Experienced with team leadership, customer service, and operational efficiency. Utilizes strategic planning to enhance store performance and staff productivity. Track record of fostering positive, results-driven environment.
Accomplished skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management. Knowledgeable . Led teams with focus on achieving goals and improving processes. Demonstrated leadership in project management and team collaboration. Utilized problem-solving and communication skills to drive success.
Overview
20
20
years of professional experience
Work History
Assistant Store Manager
Tommy Hilfiger
Foley, Alabama
03.2006 - 10.2025
- Responsibilities: Assisting customers, inventory control, while maintaining a clean and presentable work environment. Builds repeat customer base through excellent use of mailing list. Support corporate standards and expectations. Assist in executing markdowns and floor moves when needed. Doing audits, loss prevention, planning staff meetings, Articulates company business goal within the store, support corporate standards and expectations.
- Supervised daily store operations to enhance customer experience and drive sales performance.
- Trained and mentored staff on product knowledge and customer service best practices.
- Developed and implemented visual merchandising strategies to optimize product displays.
- Analyzed sales data to identify trends and adjust inventory levels accordingly.
- Collaborated with upper management to establish store goals and improve operational efficiency.
- Maintained compliance with company policies, procedures, and safety standards across the store.
- Enhanced team productivity through effective scheduling and task delegation strategies.
- Resolved customer issues promptly, fostering strong relationships and loyalty within the community.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
Team Leader: Merchandising
Academy Sports Outdoors
Foley, Alabama
03.2015 - 02.2018
- Lead weekly promotional Merchandising and Marketing activity, including both planogram and pricing changes. Ensure store signage and display activity is executed according to company standards.
- Mentored staff in customer service excellence and product knowledge initiatives.
- Streamlined inventory management processes, reducing stock discrepancies.
- Developed training programs to enhance employee performance and retention.
- Implemented safety protocols, ensuring compliance with industry standards.
- Analyzed sales data to inform strategic merchandising decisions and promotions.
- Enhanced customer satisfaction by resolving escalated issues promptly and effectively.
Asset Protection Associate
Academy Sports Outdoors
Foley, Alabama
03.2015 - 02.2018
- Responsibilities: Acknowledges customers in a friendly manner as they enter and exit the store and provides Exceptional customer's services. Identifies customers entering the store with returns Merchandise and marks items prior to directing customers to services desk.
- Conducted regular audits of inventory to identify discrepancies and mitigate losses.
- Monitored store activities to prevent theft and ensure compliance with safety protocols.
- Collaborated with management to develop training programs for staff on loss prevention strategies.
- Analyzed surveillance footage to investigate incidents and support actionable outcomes.
Reservations & Guest Sales
Spectrum Resorts
Gulf Shores, Alabama
06.2013 - 10.2015
- Responsibilities: Making Reservations, checking guest in at front desk making sure the guest receive great customer services and going above and beyond to provide great customer service
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Developed and maintained courteous and effective working relationships.
Assistant Manager
Echo
Foley, Alabama
04.2011 - 01.2014
- Responsibilities: Train and develop staff in all aspects of the company's requirements. Checking in/receiving shipment, clean work environment, while assisting customers any way possible. Maintains strong knowledge regarding product, promotions, and special events and also making sure floor sets are executed in a timely manner.
- Supervised daily operations, ensuring adherence to brand standards and policies.
- Developed and implemented staff training programs to enhance customer service skills.
- Analyzed sales trends and inventory levels to optimize product placement strategies.
- Collaborated with cross-functional teams to drive marketing initiatives and promotional events.
- Led performance evaluations, providing constructive feedback to improve team productivity.
- Streamlined operational processes, increasing efficiency in merchandise handling and customer checkout experiences.
Education
High School Diploma -
Faulkner State Community College
Bay Minette, AlabamaNo Degree - Marketing Education Technology
South Baldwin Center of Technology
Robertsdale, Alabama05-2005
High School Diploma -
Foley High School
Foley, Alabama05-2005
Skills
- Customer service
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Staff training and development
- Retail operations
SUMMARY OF QUALIFICATIONS
Highly motivated and very skilled individual, with the ability to work productively without any supervision, and people oriented. Very familiar with Microsoft Office Programs such as; Word, Power Point, Publisher, Excel, Responds quickly and flexibly to the changing business environment, consistently meets or exceeds objective, I am great with floor sets and I also great with visual presentation standards.
Timeline
Team Leader: Merchandising
Academy Sports Outdoors
03.2015 - 02.2018
Asset Protection Associate
Academy Sports Outdoors
03.2015 - 02.2018
Reservations & Guest Sales
Spectrum Resorts
06.2013 - 10.2015
Assistant Manager
Echo
04.2011 - 01.2014
Assistant Store Manager
Tommy Hilfiger
03.2006 - 10.2025
High School Diploma -
Faulkner State Community College
No Degree - Marketing Education Technology
South Baldwin Center of Technology
High School Diploma -
Foley High School