Brandt Howe
Urbandale,IA
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Scheduling Receptionist
Iowa Arthritis And Osteoporosis
2023.08 - Current
- Streamlined appointment scheduling by implementing an efficient online booking system.
- Balanced multiple priorities simultaneously while still meeting deadlines.
- Contributed to overall office efficiency by performing various administrative tasks such as filing, copying, and data entry as needed.
- Maintained positive relationships with patients through effective communication skills during appointment confirmations or rescheduling requests.
- Updated patient information in the electronic health record system, ensuring accuracy for future appointments and interactions with healthcare providers.
Bartender
Hyperion Field Club
2022.02 - 2022.10
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Sales Associate
Caseys's General Stores
2020.10 - 2021.08
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
Associates in Computer Information Systems - Information Technology
Des Moines Area Community College
Ankeny, IA05.2024
High School Diploma -
Johnston High School
Johnston, IA05.2019
Skills
- Strong Organization
- Appointment Scheduling
- Workload Management
- Software Navigation
- Patient Registration
- Insurance Verification
- Data entry proficiency
- Customer Service
- Problem-Solving
- Microsoft Office
- Scheduling
- Payment Processing
Certification
Python - Certified
Structured Query Language(SQL) - Certified
C# - Currently Pursuing
Timeline
Scheduling Receptionist
Iowa Arthritis And Osteoporosis
2023.08 - Current
Bartender
Hyperion Field Club
2022.02 - 2022.10
Sales Associate
Caseys's General Stores
2020.10 - 2021.08
Associates in Computer Information Systems - Information Technology
Des Moines Area Community College
High School Diploma -
Johnston High School
Python - Certified
Structured Query Language(SQL) - Certified
C# - Currently Pursuing
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