Skyla Rice

• Enhanced patient satisfaction by promptly addressing inquiries and concerns both in-person and via phone.
• Maintained positive relationships with patients through effective communication skills during appointment confirmations or rescheduling requests.
• Assisted occasionally with billing, and was trained on how to navigate different aspects of insurance companies.
• Built out schedules for new and current clients.
• Assisted in the onboarding process by conducting interviews with potential employees.

Performed inspections to assess pest infestation, and determine appropriate treatment. Mixed chemicals according to label directions in order to create effective solutions for treating pests. Conducted interior and exterior applications of insecticides, herbicides, pesticides, growth regulators and other products using hand or power sprayers.

• Participated in youth workshops to encourage communication, teamwork and cooperation
• Formed relationships with youths by participating in therapeutic groups and reflecting with them during hardships
• Followed a level system by promoting positive behavior and enforcing consequences when needed

• Was in direct contact with customers and responsible for providing a pleasant experience
• Multitasked by taking orders, making drinks and talking to customers while working efficiently
• Met the expectation of cleanliness by cleaning my station throughout each shift

• Participated in company meetings to create a training program for onboarding new employees
• Helped develop and create a training program for new and current employees
• Met with different specialists in each department and learned the inter workings of the companies pipeline