Brandy Alexander
Las Vegas,NV
Summary
Dedicated professional with more than 20 years in student and patient care, education assistance and customer service.
Overview
23
23
years of professional experience
Work History
Customer Service Representative
Las Vegas Tactical
11.2023 - Current
- Actively listen to customers, handle concerns quickly and escalated major issues to supervisor.
- Handle customer inquiries and suggestions courteously and professionally.
- Offer advice and assistance to customers, paying attention to special needs or wants.
- Process customer service orders promptly to increase customer satisfaction.
Warehouse Associate
Surge Staffing
07.2022 - 08.2022
- Pick and pack orders, restock shelves in order to create attractive displays.
Sales Associate
Chocolate Magic
03.2022 - 05.2022
- Greet customers in a professional and timely manner
- Answer questions about products and recommend the right solutions
- Operate the cash register
- Stock shelves in order to create attractive displays.
Transportation Security Officer
Department of Homeland Security
04.2018 - 08.2020
- Identify dangerous objects in baggage, cargo and on passengers and prevent those objects from being transported onto aircraft by operating various screening equipment and technology
- Control terminal entry and exit points
- Perform screening of passengers which include physical interaction.
Caregiver
In-Home Supportive Services
09.2014 - 02.2019
- Provide personal care to patient in private home setting
- Assist patient with personal care services such as bladder care and bathing
- Accompany patient to medical appointments.
Special Education Assistant
LAUSD
02.2001 - 02.2018
- Tutor and assist children individually or in small groups to help them master assignments and to reinforce learning concepts presented by teachers
- Supervise students in classrooms, halls, cafeterias, school yards and gymnasiums, or on field trips
- Provide extra assistance to students with special needs, such as those with physical and mental disabilities.
Education
No Degree -
CSU Dominguez Hills
Carson, CAHigh School Diploma -
Leuzinger High School
Lawndale, CA06.1997
Skills
- Organizational Skills
- Typing 40 WPM (10 years)
- Special Education (10 years)
- Caregiving (5 years)
- Special Needs
- Classroom Management
- Math
- Service Upselling
- Call Center Operations
- Customer Service
- Reading Comprehension
- Warehousing Functions
- Filing
Timeline
Customer Service Representative
Las Vegas Tactical
11.2023 - Current
Warehouse Associate
Surge Staffing
07.2022 - 08.2022
Sales Associate
Chocolate Magic
03.2022 - 05.2022
Transportation Security Officer
Department of Homeland Security
04.2018 - 08.2020
Caregiver
In-Home Supportive Services
09.2014 - 02.2019
Special Education Assistant
LAUSD
02.2001 - 02.2018
No Degree -
CSU Dominguez Hills
High School Diploma -
Leuzinger High School
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