Brandy Baldi

Includes all duties and tasks from the Administrative Clerk position and the following:

• Mentored new hires, resulting in stronger staff development and increased productivity.
• Provided one-on-one mentoring/training to help individuals reach their full potential within the organization, providing constructive feedback to support their professional growth.
• Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
• Streamlined processes for creating, updating, and distributing training materials, resulting in significant time savings for staff members involved in these tasks.
• Proofread and edited professional documents to fix errors.

• Entered data into two separate systems.
• Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
• Created welcoming environment for Probation Officers, Supervisors, coworkers and clients by greeting and assisting, as well as quickly responding to their inquiries and needs.
• Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.

• Participated in continuous improvement initiatives within the accounting department, leading to increased accuracy, efficiency, and overall effectiveness of the Accounts Receivable/Payable processes.
• Acted as a valuable resource for other team members by providing expertise in accounts receivable/payable management and offering guidance when needed.
• Provided exceptional customer service through effective communication of billing inquiries or concerns between clients, vendors, and owners.
• Implemented an electronic filing system for account documents that improved access to information while decreasing office clutter significantly.
• Maintained healthy relationships with vendors through timely payments, clear communication, and prompt resolution of discrepancies.
• Prepared detailed reports for both internal and external use, highlighting outstanding items, trends, and areas requiring attention or improvement.
• Enhanced financial accuracy by reconciling accounts payable ledger with vendor statements monthly.
• Reached out to vendors and customers to verify information and follow up on client issues.
• Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
• Recorded deposits, reconciled monthly bank accounts and tracked expenses.
• Assisted in month-end closing activities, ensuring all transactions were accurately recorded and reported to management.