John-Luke Charleville
Kearneysville,WV
Summary
I am very proactive with extensive experience in staff development and compliance management. I have successfully mentored new hires, streamlined training material processes, and collaborated on training logistics for high-profile contracts. Skilled in compliance oversight, training needs analysis, and maintaining detailed records, bringing exceptional organizational and training capabilities to any role.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Client Billed Clerical Trainer
Allied Universal Security Services
02.2023 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Managed the contract's Training and Compliance Folder and oversaw the entire Employee Master File to ensure all employees had up-to-date credentials and were within compliance.
- Streamlined processes for creating, updating, and distributing training materials, resulting in significant time savings for staff members involved in these tasks.
- Worked alongside Client Portfolio Managers and Operations Managers to plan training for a Start-Up Contract for the DC Government.
- Aided in logistics to streamline training of officers.
Enhanced Armed Protection Officer
Allied Universal Security Services
06.2024 - 09.2024
- Streamlined reporting processes with accurate recordkeeping practices that facilitated seamless communication between shifts and departments.
- Maintained an armed presence to secure the executive levels of The Boeing Company's Arlington, VA Headquarters.
- Provided enhanced protection for all of The Boeing Company's executive officials to include the chief executive officers of the company.
- Took part and conducted logistics in a variety of training events, such as building evacuations and active shooter scenarios.
- Worked alongside Boeing internal security teams to discuss active threat mitigation daily in the form of private meetings.
- Oversaw the training and compliance for the Allied Universal Security Professionals on-site so that they were within compliance per The Boeing Company's standards.
Site Supervisor
Allied Universal Security Services
03.2024 - 06.2024
- Trained new team members on site policies and procedures.
- Maintained records and logs of work performed and materials and equipment used.
- Oversaw personnel safety and efforts at work site.
- Developed work schedules for team members to maximize shift coverage.
- Maintained an active Secret Security Clearance in accordance with the Boeing security team's standards.
Security Professional
Allied Universal Security Services
02.2023 - 06.2023
- Recorded incident reports with detailed accounts of occurrences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reduced security incidents by proactively monitoring surveillance systems and responding to alarms in a timely manner.
- Maintained an active Secret Security Clearance in accordance with the Boeing security team's standards.
US Army Infantryman - Team Leader
Department Of Defense
12.2017 - 05.2022
- Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
- Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
- Improved unit readiness by maintaining and repairing essential equipment, ensuring optimal performance in the field.
- Trained teams on emergency situation preparedness and integration of tactical planning, equipment maintenance and weapon use.
Shift Manager
River Rock Cafe
03.2015 - 12.2017
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Prepared and served food and upheld a high standard of customer service.
- Upheld company and family values as this was a family business.
Education
Bachelor of Science - Criminal Justice
Liberty University
Lynchburg, VA01-2027
High School Diploma -
North Stokes Highschool
Danbury, NC06-2014
Skills
- New Hire Training
- Planning and coordination
- Public Speaking
- Creative Problem-Solving
- Subject matter expertise
- First Aid
- Proficient in Microsoft 365
- Classroom oversight
- Course Planning
- Training Needs Analysis
Certification
- CPR/AED Instructor Certification through HSI.
- OCAT, PATH, PPBT Certified Instructor through PPCI.
- Range Safety Officer Certified through the NRA.
Accomplishments
- Achieved the rank of Sergeant (E5) in the United States Army after attending the Basic Leadership Course.
- Discharged Honorably.
- Promoted ahead peers three times within one year with Allied Universal Security Services.
Timeline
Enhanced Armed Protection Officer
Allied Universal Security Services
06.2024 - 09.2024
Site Supervisor
Allied Universal Security Services
03.2024 - 06.2024
Client Billed Clerical Trainer
Allied Universal Security Services
02.2023 - Current
Security Professional
Allied Universal Security Services
02.2023 - 06.2023
US Army Infantryman - Team Leader
Department Of Defense
12.2017 - 05.2022
Shift Manager
River Rock Cafe
03.2015 - 12.2017
Bachelor of Science - Criminal Justice
Liberty University
High School Diploma -
North Stokes Highschool
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