BRANDY BERNAL
Horizon Bank
Paradise,CA
1
Language
10
years of professional experience
Compassionate and driven professional with a B.A. in Liberal Studies and experience in administration, banking, customer service, child development, financial transactions, and records management. Dedicated to providing empathetic, respectful, and reliable support to diverse individuals while maintaining professionalism and confidentiality. Highly organized and adaptable, with a strong work ethic, attention to detail, and commitment to supporting teams, clients, children, and families in fast-paced environments.
Work History
Teller
4 Months- Provided professional, welcoming customer service while assisting clients with routine banking needs and financial transactions.
- Accurately processed deposits, withdrawals, payments, cashier's checks, and other transactions while following established policies and procedures.
- Balanced cash drawer and maintained strong attention to detail and accuracy.
- Protected confidential customer and financial information.
- Responded to customer questions and concerns professionally and efficiently.
- Collaborated with coworkers to maintain an organized, supportive, and customer-focused branch environment.
Server
3 Years 8 Months- Provided consistent, professional customer service in a high-volume, fast-paced environment.
- Managed multiple priorities while maintaining accuracy, professionalism, and positive customer relationships.
- Processed cash and electronic payments accurately.
- Communicated effectively with customers and team members to resolve concerns and support efficient daily operations.
- Adapted quickly to changing priorities and maintained composure in demanding situations.
Office Administrator
5 Years 7 Months- Managed daily administrative operations for a professional membership organization.
- Provided customer service and administrative support to members, vendors, community partners, and the public.
- Processed membership applications, maintained databases, and managed organizational records.
- Managed accounts receivable and processed cash and check payments with accuracy.
- Coordinated board meetings, schedules, meeting materials, and organizational communications.
- Maintained confidential information and official records with a high level of accuracy and discretion.
- Communicated with elected officials, board members, vendors, and community stakeholders in a professional manner.
- Prioritized multiple administrative responsibilities while meeting deadlines and supporting daily organizational needs.
Child Care Provider
1 Year 1 Month- Provided daily care and developmental support for infants in a federally operated child development center.
- Maintained a safe, structured, nurturing environment focused on children's developmental and emotional needs.
- Communicated professionally with families and coworkers regarding children's daily activities and needs.
- Maintained accurate documentation and followed established safety and operational procedures.
- Demonstrated patience, empathy, responsibility, and sound judgment when working with young children and families.
Education
Bachelor of Arts - Liberal Studies, Child Development
Skills
Achieved efficient document creation and formatting in Microsoft Word.
Delivered insightful data analysis through Microsoft Excel.
Enhanced communication effectiveness via Microsoft Outlook.
Fostered collaboration through Google Workspace tools.
Executed data entry tasks with precision and speed.
Streamlined electronic records management for improved accessibility.
Languages
Bilingual: English & Spanish
CORE QUALIFICATIONS
- Administrative Support
- Office Operations
- Customer & Family Service
- Records & Document Management
- Confidential Information
- Data Entry & Database Management
- Scheduling & Calendar Coordination
- Meeting Coordination
- Financial Transactions
- Accounts Receivable
- Cash Handling
- Microsoft Office
- Google Workspace
- Written & Verbal Communication
- Community & Stakeholder Relations
- Problem Solving
- Team Collaboration
- Policy & Procedure Compliance
- Organization & Time Management
- Bilingual English/Spanish
Timeline
Teller
Horizon Bank
11.2025 - 03.2026Read More
Server
Buffalo Wild Wings
11.2021 - 07.2025Read More
Child Care Provider
Browne Child Development Center
08.2019 - 09.2020Read More
Office Administrator
Central Valley Association of REALTORS
04.2016 - 11.2021Read More
California State University Stanislaus
Bachelor of Arts from Liberal Studies, Child Development
Read More