- Baking
- Cooking
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Crafting and DIY Projects
- Music
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Outdoor Recreation
- Enjoy hobbies that combine physical activity with outdoor exploration
Brandy Champagne-Collins
Carbondale,PA
Summary
Dynamic professional with extensive experience as a Receptionist Administrator at Hammer's Plumbing and Heating, excelling in reception management and appointment setting. Proven ability to enhance client satisfaction through effective communication and problem-solving. Skilled in maintaining accurate financial records, contributing to operational efficiency and team success.
Overview
17
17
years of professional experience
Work History
Receptionist Administrator
Hammer's Plumbing and Heating
04.2015 - Current
- Answer incoming calls, directing clients to individuals addressing specific needs.
- Greet customers professionally and provided friendly, knowledgeable assistance.
- Keep impeccable records and report weekly to supervisor.
- Handled complaints and questions.
- Input all accounts payable and receivable daily.
- Acted as first point of contact and set appointments for prospective clients.
Head Bank Teller
Community Bank NA
09.2008 - 03.2011
- Managed high-volume cash drawer, maintaining accountability and minimizing discrepancies.
- Assisted branch management in implementing new policies and procedures, ensuring smooth transitions for both staff and clients.
- Led weekly team meetings focused on continuous improvement initiatives throughout the branch operations.
- Actively participated in community events on behalf of the bank, reinforcing a positive local presence among clients.
Education
Associate of Science - Human Development And Family Studies
Pennsylvania State University
Dunmore, PA06-2007
Skills
- Reception management
- File organization
- Multi-line phone operation
- Appointment setting
Interests
Timeline
Receptionist Administrator
Hammer's Plumbing and Heating
04.2015 - Current
Head Bank Teller
Community Bank NA
09.2008 - 03.2011
Associate of Science - Human Development And Family Studies
Pennsylvania State University
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