
Dynamic professional with a proven track record at Bingham Healthcare, excelling in customer service and patient scheduling. Adept at relationship building and document management, enhancing operational efficiency. Successfully resolved 95% of customer inquiries on first contact, demonstrating strong problem-solving skills and a positive attitude. Skilled in reception duties and appointment scheduling.
Managed customer service support to maintain service standards and resolve inquiries efficiently.
Managed patient scheduling activities to support efficient clinic operations.
Managed guest check-in and check-out processes.
Managed inbound call handling and phone communications.
Faxes
Keeping the office clean and organized