Brandy Colbert
Hollister,CA
Summary
Accomplished Area Vice President with proven ability to ensure exemplary level of healthcare service delivery to patients. Oversight of operation planning and budgeting. Ability to implement strategies for developing improved patient flow and experience. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Ability to work in fast paced environment. Experience in managing multiple disciplines and promoting continued growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Regional Vice President of Operations
Elevate Home Health
06.2023 - Current
- Increased company profits through performance optimization strategies and efficiency improvements.
- Serving Fresno, Stockton, Modesto, Monterey, San Jose locations
- Interim Executive Director for Fresno and San Jose
- Identified issues with production, workforce, and material sourcing and implemented successful solutions.
- Supported Executive Team in reviewing, identifying and prioritizing strategic initiatives.
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Set clear goals to monitor targets and offered real-time input on performance and motivation.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
- Improved employee satisfaction rating by realigning and enforcing policies.
- Mitigated regulatory risks by overseeing adherence to insurance and safety regulations.
- Established performance goals for department and outlined processes for achievement.
Area Vice President
Bridge Home Health And Hospice
11.2019 - 06.2023
- Ability to adapt quickly to meet operational progress and strategic goals while maintaining ethical standards always
- Proven track record at keeping unbilled below company set benchmark of less than 25%
- Led seven teams to obtaining initial certification for ACHC in one calendar year
- Leveraged feedback and process improvement opportunities to create safer environment and increase patient satisfaction
- Market Analysis Expert
- Expert at operational planning and budgeting
- Ensures organizational compliance with legal, regulatory and accreditation requirements
- Works with Executive Director to ensure adequate and appropriate staffing
- Ability to work with HR Business Partners collaboratively
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping staff regain or improve coping abilities
- Participated in education activities, including evidence-based practice project implementation, nursing competency development and nursing simulation activities
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches
- Audited charts and reviewed clinical documents to verify accuracy
- Oversaw business-wide changes to modernize procedures and organization
- Interviewed, supervised and motivated 825 staff members to achieve optimal productivity
- Monitored industry trends, keeping current on latest changes and competition in industry
House Supervisor
Community Hospital Of The Monterey Peninsula
11.2019 - 01.2021
- Performed hourly rounds on 120-bed hospital to monitor staff.
- Secured controlled narcotics and distributed medication on schedule to meet patient needs and minimize misuse opportunities.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
- Educated patients and answered questions about health condition, prognosis and treatment.
- Staffed 9 units with nursing support.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Maintained compliance with State, Federal, and accrediting agency.
- Provided emergency response during shifts and when on-call.
Administrative House Supervisor
Hazel Hawkins Memorial Hospital
06.2015 - 11.2019
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and patient safety
- Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads
- Provided quality patient care and maintenance of rooms to properly comply safety, health and organizational regulations and federal, state and local rules
- Streamlined all steps in rapid response situations by prioritizing and delegating tasks
- Triaged incoming phone calls from emergency rooms and inpatient units to determine needs and prioritize care
- Completed clinical tasks in accordance with hospital policy
- Provided primary customer support to internal and external customers in fast-paced environment
- Cross trained in ER, ICU, House Supervision, and MS at this facility
- Maximized team performance by monitoring nursing care, including patient assessment processes and treatment implementations
- Strengthened unit care standards and policies with focus on patient safety and dignity
- Identified unit areas of inadequacy and adjusted procedures to close gaps and improve policies
- Oversaw activity and development of 34 nursing professionals
- Sole decision maker in absence of administration at night and on weekends
Travel Nurse
Maxim Healthcare
06.2014 - 05.2015
- Provided support and training to staff moving from paper charting system to Medi-tech
- Monitored patient condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans
- Managed care from admission to discharge, including patient assessments, care planning, health educations and discharging support to provide comprehensive care to over 6-8 patients daily
Student Nurse Extern To Registered Nurse
Methodist Hospital
12.2012 - 05.2014
- Charge nurse on 44 bed telemetry unit offering support to resolve problems, improve operations and provide exceptional patient care
- Collaborated with multidisciplinary team on an ongoing basis throughout shift to ensure patient safety, flow and nurse support
- Responded and participated in codes and rapid responses frequently
- Staffed unit according to facilities policy and procedure
- Assisted unit manager with development of schedules
- Participated in shared governance committees
- Trained new graduates
Education
Associate of Science - Registered Nurse
Breckenridge School of Nursing
Merrillville, IN09.2012
Skills
- Operations oversight
- Staffing requirements
- Consulting
- Customer Relations
- Employee training
- Budgeting
- Contract Management
- Resource Allocation
- Process improvements
- State and Federal Regulations
- ACHC Survey Expert
- Culturally-sensitive
- Resourceful
- Policy and procedure focused
Certification
- BLS
- ACLS
- PALS
- NRP
- NIHSS
Department Experience
- Emergency Room
- Intensive Care Unit
- Medical Surgical
- House Supervision
- Home Health
Timeline
Regional Vice President of Operations
Elevate Home Health
06.2023 - Current
Area Vice President
Bridge Home Health And Hospice
11.2019 - 06.2023
House Supervisor
Community Hospital Of The Monterey Peninsula
11.2019 - 01.2021
Administrative House Supervisor
Hazel Hawkins Memorial Hospital
06.2015 - 11.2019
Travel Nurse
Maxim Healthcare
06.2014 - 05.2015
Student Nurse Extern To Registered Nurse
Methodist Hospital
12.2012 - 05.2014
Associate of Science - Registered Nurse
Breckenridge School of Nursing
- BLS
- ACLS
- PALS
- NRP
- NIHSS
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